Engineering Manager, Patient Solutions (Hybrid)

Athenahealth India; Austin (TX); Hybrid; USD 156,000 - 266,000; Full time

Benefits offered by this job

Commuter support

Employee assistance program

Tuition assistance

Dog-friendly offices

Job summary

athenahealth is seeking an Engineering Manager, Patient Solutions in a hybrid role based in Austin, TX. You will lead a team of 6–10 engineers across multiple workstreams, partner with Product/UX/Architecture, and drive dependable delivery in a regulated healthcare environment.

You will shape engineering practices, track metrics, and advance AI-assisted development while ensuring security and compliance. Reporting to the Director of Engineering, you will balance delivery with technical debt and

Qualifications

• 2+ years of software engineering people-management experience with a demonstrated ability to hire, motivate, coach, and develop engineers while creating an inclusive, engaged, and accountable team culture.
• Strong delivery-management skills, including organizing parallel workstreams, tracking milestones and dependencies, identifying and mitigating risks, and communicating progress clearly to technical and non-technical stakeholders.
• Demonstrated product mindset with experience coordinating across Product, Design/UX, Architecture, and Engineering without direct authority.
• Sufficient technical fluency to participate in architecture, system design, and trade-off discussions.
• Excellent written and verbal communication across technical and non-technical audiences.
• Experience using AI-assisted development tools and evaluating their use in engineering workflows.

Responsibilities

• Own the engineering team’s delivery, including prioritization, staffing, planning, risk management, execution, and quality; identify dependencies and blockers.
• Build and lead an engaged, high-performing team by setting clear expectations and providing timely feedback in an inclusive environment.
• Hire, coach, and develop engineers; support career growth; manage performance and staffing decisions.
• Partner with Product, UX, internal users, and engineering leaders to understand customer needs, influence roadmaps, and manage cross-team dependencies.
• Guide technical direction with architects and senior engineers on design trade-offs and implementation approaches.
• Define and track engineering excellence metrics such as delivery predictability, quality, and team health.
• Ensure security, privacy, compliance, and accessibility requirements are met in engineering practices and product delivery.
• Support adoption of AI-assisted development practices to improve planning, delivery, and team effectiveness.
• Act as incident commander for the team, guiding debugging, root-cause analysis, and post-incident improvements.
• Balance delivery commitments with technical debt, system reliability, and long-term maintainability.

Skills

People management

Delivery management

Stakeholder communication

Product mindset

AI-assisted development

Healthcare domain knowledge

Education

Bachelor's degree in computer science or related field

Job description

athenahealth is seeking an Engineering Manager, Patient Solutions in a hybrid role based in Austin, TX. You will lead a team of 6–10 engineers across multiple workstreams, partner with Product/UX/Architecture, and drive dependable delivery in a regulated healthcare environment.

You will shape engineering practices, track metrics, and advance AI-assisted development while ensuring security and compliance. Reporting to the Director of Engineering, you will balance delivery with technical debt and