Lead Deployment Engineer

Doist; United States; Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Full medical, dental, vision coverage

Unlimited PTO

401k with match

Remote-friendly

Company holidays

Job summary

Array is a remote-first fintech platform delivering a SaaS deployment stack for financial brands and institutions. We seek a Lead Deployment Engineer to drive enterprise SaaS implementations post-sales, aligning technical, commercial, and client goals.

You will lead several deployments quarterly, shape integration strategies, and work with Engineering, Product, Sales, and CS to ensure successful customer outcomes. A strong automation mindset and AI-driven improvements are highly valued.

Qualifications

• 7–10+ years in deployment, implementation, solutions engineering, or systems architecture (SaaS/enterprise software).
• Led complex, multi-stakeholder enterprise implementations, including API, SDK, and cloud integrations.
• Deep technical skills; credibly engages engineering while translating business needs into scalable solutions.
• Drove operational excellence via process, automation, and tooling, measurably improving deployment velocity and quality.
• Influenced senior cross-functional teams (Product, Engineering) to shape decisions and align efforts.
• Ability to independently scope, prioritize, and execute in ambiguous, high-growth environments; expected rapid ownership and impact within 60 days.
• Clear understanding of deployment's commercial impact on revenue and retention.
• Strong viewpoint on AI as a fundamental shift, habitually integrating it into workflows for leverage and output.

Responsibilities

• Lead 5-10 enterprise deployments quarterly, driving $10M+ in eARR with ownership of quality, timelines, and outcomes.
• Define end-to-end implementation strategy, managing complex integrations, stakeholder alignment, and risk.
• Optimize deployment frameworks by identifying inefficiencies and implementing scalable, automated solutions and tooling.
• Strategically partner with Engineering and Product, influencing the roadmap with client insights and technical feedback.
• Lead cross-functional execution across Sales, CS, Product, and Engineering for seamless customer lifecycle delivery.
• Institutionalize best practices via scalable documentation, playbooks, and knowledge systems to elevate team consistency.
• Support organizational scalability by forecasting capacity, mitigating pipeline constraints, and reducing future eARR risk.
• Leverage AI as a core layer for accelerating solution design, implementation, and continuous deployment improvement.

Skills

Deployment engineering

Enterprise software

API & Cloud integrations

Cross-functional leadership

Automation & tooling

Stakeholder management

Tools

API

SDK

Cloud services

Job description

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals. As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users. As a Lead Deployment Engineer at Array, you will lead complex, enterprise-scale SaaS implementations in a post-sales capacity, ensuring that strategic, technical, and commercial objectives are fully realized in client delivery. You will operate as a senior individual contributor, partnering cross-functionally to influence deployment strategy, drive execution excellence, and scale delivery capabilities. This role reports to the Deployment Engineering Manager.

You Will:

• Lead 5-10 enterprise deployments quarterly, driving $10M+ in eARR with ownership of quality, timelines, and outcomes.
• Define end-to-end implementation strategy, managing complex integrations, stakeholder alignment, and risk.
• Optimize deployment frameworks by identifying inefficiencies and implementing scalable, automated solutions and tooling.
• Strategically partner with Engineering and Product, influencing the roadmap with client insights and technical feedback.
• Lead cross-functional execution across Sales, CS, Product, and Engineering for seamless customer lifecycle delivery.
• Institutionalize best practices via scalable documentation, playbooks, and knowledge systems to elevate team consistency.
• Support organizational scalability by forecasting capacity, mitigating pipeline constraints, and reducing future eARR risk.
• Leverage AI as a core layer for accelerating solution design, implementation, and continuous deployment improvement.

You Have:

• 7-10+ years in deployment, implementation, solutions engineering, or systems architecture (SaaS/enterprise software).
• Led complex, multi-stakeholder enterprise implementations, including API, SDK, and cloud integrations.
• Deep technical skills; credibly engages engineering while translating business needs into scalable solutions.
• Drove operational excellence via process, automation, and tooling, measurably improving deployment velocity and quality.
• Influenced senior cross-functional teams (Product, Engineering) to shape decisions and align efforts.
• Ability to independently scope, prioritize, and execute in ambiguous, high-growth environments; expected rapid ownership and impact within 60 days.
• Clear understanding of deployment's commercial impact on revenue and retention.
• Strong viewpoint on AI as a fundamental shift, habitually integrating it into workflows for leverage and output.

Pay transparency: $150,000+ for base salary, depending on experience.

Array Offers All Full Time Employees the following Benefits and Perks:

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• AnniversArray Kits for work anniversaries
• Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Array will provide reasonable accommodations to qualified applicants - if you need an accommodation to participate in the application or interview process, please email [e-mail] to make your request.

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