Lead Delivery & Dispatch Supervisor

HD Supply; Auburn (MA); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(K) with company match

Paid Holiday, Vacation, Personal Time,

Wellness Day

Paid Sick Time

Life and Accidental Death & Dismemberm

Job summary

HD Supply in Auburn, MA, is seeking a facility transportation coordinator to facilitate load management and dispatch for dedicated drivers. The role trains associates on transportation tasks and requires operating a company or rental vehicle. MVRs will be monitored, and a valid driver's license is required.

The position emphasizes routing, inspections, driver coaching, and customer-facing delivery duties within a defined service area.

Qualifications

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• 3+ years of experience operating material handling equipment.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Wholesale distribution experience.

Responsibilities

• Coordinates the loading and dispatching of all driver routes.
• Oversees pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Conducts daily route planning and optimization for drivers.
• Serves as the primary point-of-contact for all driver-related issues.
• Coaches and trains new and existing drivers on policies and procedures and provides feedback to management on team performance.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Delivers customer orders within a service area, including interfacing with customers on order issues.
• Provides feedback to management on escalated customer service and sales-related concerns. Performs other duties and tasks as assigned.

Skills

Delivery to customers

Material handling equipment

Valid DUI?

Education

Technical certification or associate degree

Job description

HD Supply in Auburn, MA, is seeking a facility transportation coordinator to facilitate load management and dispatch for dedicated drivers. The role trains associates on transportation tasks and requires operating a company or rental vehicle. MVRs will be monitored, and a valid driver's license is required.

The position emphasizes routing, inspections, driver coaching, and customer-facing delivery duties within a defined service area.