Dispatch & Route Leader — Driver Coaching & Logistics

HD Supply Management, LLC (USA); Manteca (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(K) with company match

Paid Holidays and Vacation

Job summary

HD Supply Management, LLC (USA) seeks a transportation team member to facilitate load management and accurate dispatcher support for dedicated drivers. The role involves operating company or rental vehicles and monitoring MVR status and driver credentialing.

Responsibilities include coaching drivers, coordinating routes, conducting inspections, and delivering orders within a defined service area while maintaining high levels of customer service and safety compliance.

Qualifications

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• 3+ years of experience operating material handling equipment.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Wholesale distribution experience.

Responsibilities

• Coordinates the loading and dispatching of all driver routes.
• Oversees pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Conducts daily route planning and optimization for drivers.
• Serves as the primary point-of-contact for all driver-related issues.
• Coaches and trains new and existing drivers on policies and procedures and provides feedback to management on team performance.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Delivers customer orders within a service area, including interfacing with customers on order issues.
• Provides exceptional customer service by being polite and professional during deliveries.
• Provides feedback to management on escalated customer service and sales-related concerns.
• Performs other duties and tasks as assigned.

Skills

Box truck driving

Dispatch experience

Route planning

Education

Technical certification or associate degree

Job description

HD Supply Management, LLC (USA) seeks a transportation team member to facilitate load management and accurate dispatcher support for dedicated drivers. The role involves operating company or rental vehicles and monitoring MVR status and driver credentialing.

Responsibilities include coaching drivers, coordinating routes, conducting inspections, and delivering orders within a defined service area while maintaining high levels of customer service and safety compliance.