Lead Decision Support Analyst

Highmark Health; Augusta (ME); Vor Ort; USD 90.000 - 110.000; Vollzeit

Zusammenfassung

Highmark Inc. seeks a seasoned Decision Support Analyst to partner with customers and design teams, translating requirements into robust data analyses and decision-support applications.

You will model data sources, define operational frameworks, and steer reporting to support strategic business decisions. The role emphasizes mentorship, complex programming (SAS, R, SQL), data governance, and presenting findings to leadership and external partners.

Qualifikationen

• Bachelor's degree in a related field is required.
• 7 years of progressive experience, including leading projects.
• Master's degree preferred for advanced analytics roles.

Aufgaben

• Develop analytic support across internal customer areas and external partners.
• Mentor colleagues on technical and business aspects of projects.
• Define issues and approaches for studies; propose and implement solutions.
• Model data sources and design operational frameworks with security.
• Interpret raw data and present findings to management and stakeholders.
• Develop complex programs using SAS, R, SQL and related databases.

Kenntnisse

Mainframe tech

Databases

Office tools

Communication

Ausbildung

Bachelor's degree

Master's preferred

Tools

SAS

R

SQL

DB2

Teradata

Oracle

Jobbeschreibung

Company :

Highmark Inc.

Job Description :

JOB SUMMARY

This job works closely with customers and design teams in prioritizing data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Recommends innovative approaches to analytical investigations. Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information.

ESSENTIAL RESPONSIBILITIES

• Develop and foster internal relationships across the corporation. Provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners.

• Mentor colleagues with less experience on both the technical and business aspects of project and consultative work.

• Determine how decision support systems will provide information required to make effective business decisions, translate requirements into applications that employ appropriate decision support and reporting tools. Use broad experience and technical knowledge to propose solutions to complex business problems. Take the lead in driving the implementation of the recommended solutions.

• Take the lead in defining issues and ideas to be studied as well as the approach (methodological and technical) to be used in addressing studies and projects. Create and/or develop new methods of analysis, database design and performance measurement or, in some cases, adaptation of existing solutions to new areas.

• Perform modeling of data sources and flows, work with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information.

• Provide assistance and, depending on skill and experience, lead with interpretation of raw data, statistical results or otherwise compiled information, identify follow-up action items and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, compliance agencies, group accounts, providers, agent plans, and brokers.

• Develop and maintain moderate-to extremely-complex computer programs using 4GL programming languages (such as SAS, R, SQL) and other database technology (DB2, Teradata, and Oracle).

• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor's Degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field

Substitutions

• None

Preferred

• Master's Degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field

EXPERIENCE

Required

• 7 years of relevant, progressive experience in the area of specialization, including experience in leading projects of varying size and complexity (exempted experience requirement effective August 2016)

Preferred

• Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business or clinical environment with direct responsibility for applying technology

SKILLS

• Strong technical skills in the mainframe, PC and Internet-based technologies to be effective and must be comfortable and proficient using large and complex databases

• Strong skills using various third-party office and report generation products such as Microsoft Office, Business Objects, Cognos, and Enterprise Guide.

• Strong communication skills. Must be comfortable presenting findings and offering recommendations to senior management

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)