Lead Decision Support Analyst

highmarkhealth; Pennsylvania; Hybrid; USD 85,000 - 130,000; Full time

Job summary

Highmark Inc. in Pennsylvania seeks a senior Data Analytics/Decision Support Analyst to translate requirements into decision-support applications and report tools, partnering with customers and design teams.

This role focuses on providing analysis for projects, modeling data sources and ensuring secure, compliant delivery of knowledge. The candidate will develop relationships across the organization, mentor staff, lead methodological studies, and drive implementation of recommended solutions.

Qualifications

• 7 years of relevant, progressive experience in the area of specialization
• Experience leading projects of varying size and complexity
• Proven ability to apply technology to business problems

Responsibilities

• Develop and foster internal relationships across the corporation and with external partners
• Mentor colleagues on technical and business aspects of projects and consultations
• Define issues and approaches for studies and projects; drive implementation of solutions
• Create and develop methods of analysis, data modeling and performance measurement
• Model data sources and flows; define policies and security frameworks for knowledge delivery
• Interpret raw data and statistical results; prepare reports and present findings to stakeholders
• Develop complex programs using SAS, R, SQL and other DB2/Teradata/Oracle tools
• Perform other duties as assigned

Skills

Analytical thinking

Communication skills

Database proficiency

Education

Bachelor's Degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field

Master's Degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field

Tools

SAS

R

SQL

DB2

Teradata

Oracle

Microsoft Office

Business Objects

Cognos

Enterprise Guide

Job description

Company :

Highmark Inc.

Job Description :

JOB SUMMARY

This job works closely with customers and design teams in prioritizing data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Recommends innovative approaches to analytical investigations. Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information.

ESSENTIAL RESPONSIBILITIES

• Develop and foster internal relationships across the corporation. Provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners.
• Mentor colleagues with less experience on both the technical and business aspects of project and consultative work.
• Determine how decision support systems will provide information required to make effective business decisions, translate requirements into applications that employ appropriate decision support and reporting tools. Use broad experience and technical knowledge to propose solutions to complex business problems. Take the lead in driving the implementation of the recommended solutions.
• Take the lead in defining issues and ideas to be studied as well as the approach (methodological and technical) to be used in addressing studies and projects. Create and/or develop new methods of analysis, database design and performance measurement or, in some cases, adaptation of existing solutions to new areas.
• Perform modeling of data sources and flows, work with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure deliver of knowledge and information.
• Provide assistance and, depending on skill and experience, lead with interpretation of raw data, statistical results or otherwise compiled information, identify follow-up action items and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, compliance agencies, group accounts, providers, agent plans, and brokers.
• Develop and maintain moderate-to extremely-complex computer programs using 4GL programming languages (such as SAS, R, SQL) and other database technology (DB2, Teradata, and Oracle).
• Other duties as assigned or requested.

EDUCATION

Required

Bachelor's Degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field

Substitutions

None

Preferred

Master's Degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field

EXPERIENCE

Required

7 years of relevant, progressive experience in the area of specialization, including experience in leading projects of varying size and complexity (exempted experience requirement effective August 2016)

Preferred

Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business or clinical environment with direct responsibility for applying technology

SKILLS

Strong technical skills in the mainframe, PC and Internet-based technologies to be effective and must be comfortable and proficient using large and complex databases

Strong skills using various third-party office and report generation products such as Microsoft Office, Business Objects, Cognos, and Enterprise Guide.

Strong communication skills. Must be comfortable presenting findings and offering recommendations to senior management

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

• Position Type
• Office-based
• Teaches / trains others regular
• Occasionally
• Travel regularly from the office to various work sites or from site-to-site
• Occasionally
• Works primarily out-of-the office selling products/services (sales employees)
• Never
• Physical work site required
• Yes
• Lifting: up to 10 pounds
• Constantly
• Lifting: 10 to 25 pounds
• Occasionally
• Lifting: 25 to 50 pounds
• Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement :

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access