Lead DC Power Service Technician - Levels 3 and 4

Ampowersys; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with match

Profit sharing

Paid holidays

On-the-job training

Job summary

American Power Systems is seeking a Lead DC Power Service Technician to lead service teams in maintenance, repair, and installation of power systems, UPS, and DC power equipment. You will provide technical guidance and mentor junior technicians to ensure high-quality service delivery for customers.

The role requires strong electrical troubleshooting, leadership, and the ability to coordinate with customers and engineering teams, while adhering to strict safety and quality standards.

Qualifications

• Strong electrical and electronic troubleshooting skills.
• Leadership and mentoring capabilities.
• Strong communication skills for customer interaction and team leadership.

Responsibilities

• Lead service technician teams in preventive maintenance, emergency repairs, and installations of power systems, UPS equipment, battery systems, and DC power solutions.
• Diagnose complex technical issues with power equipment and develop repair strategies; mentor junior technicians.
• Coordinate with customers, project managers, and engineering teams to plan and execute service projects while ensuring safety and quality.

Skills

Electrical troubleshooting

Leadership

Mentoring

Communication

Education

High school diploma or equivalent

Associate's degree in electrical technology (preferred)

Tools

Electrical schematics

Job description

Lead DC Power Service Technician - Levels 3 and 4

At American Power Systems, we are committed to long-term success built on strong relationships with our customers, suppliers, and employees. We believe that sustainable growth comes from trust, collaboration, and a shared commitment to excellence.

Our culture is rooted in teamwork. We celebrate collective achievements over individual recognition and foster an environment where employees support one another, share ideas, and work together to solve real-world challenges. While we hold ourselves to high standards and take pride in delivering exceptional results, we also value humility, authenticity, and a positive sense of humor.

When you join APS, you'll become part of a team that is dedicated, approachable, and invested in each other's success. If you're looking for a workplace where integrity, collaboration, and mutual respect are valued every day, you'll feel right at home at American Power Systems.

What You Can Expect:

• 9 paid holidays
• Prorated PTO up to 12 days annually (or per state law)
• Medical, dental, and vision insurance (with voluntary buy‑up options)
• Employer‑paid life, AD&D, short‑and‑long‑term disability insurance
• Voluntary additional life insurance
• 401(k) with match, safe harbor contribution, and Roth option
• Profit sharing and annual holiday bonus of $150 minus taxes
• Employee Assistance Program and Health Advocate services
• On‑the‑job training and opportunities for advancement

Lead Service Technicians are experienced technical professionals responsible for leading service teams in the maintenance, repair, and installation of power systems, UPS systems, batteries, and DC power equipment. They provide technical expertise, mentor junior technicians, and ensure high-quality service delivery to customers.

Key Responsibilities

• Lead service technician teams in performing preventive maintenance, emergency repairs, and installations of power systems, UPS equipment, battery systems, and DC power solutions.
• Diagnose complex technical issues with power equipment and develop repair strategies. Provide technical guidance and mentoring to junior technicians and apprentices.
• Coordinate with customers, project managers, and engineering teams to plan and execute service projects. Ensure all work meets safety standards and quality requirements.
• Maintain detailed service records, prepare technical reports, and document equipment conditions. Order parts and materials needed for repairs and maintenance.
• Provide technical training to customers on equipment operation and maintenance procedures. Support sales teams with technical expertise during customer visits.
• Ensure compliance with safety protocols and industry standards. Participate in on-call rotation for emergency service calls.

Requirements

• High school diploma or equivalent required; technical certification or Associate's degree in electrical technology preferred. 5+ years of experience in power systems, UPS, or electrical equipment service.
• Strong electrical and electronic troubleshooting skills. Experience with power system components, batteries, inverters, and control systems.
• Ability to read electrical schematics, technical manuals, and equipment specifications. Leadership and mentoring capabilities.
• Valid driver's license and clean driving record. Ability to obtain security clearances as needed for customer sites.
• Strong communication skills for customer interaction and team leadership. Problem-solving abilities and attention to detail.

Physical Requirements

• Ability to lift up to 70 pounds with assistance and 35 pounds independently.
• Work in various environments including industrial facilities, data centers, and outdoor installations.
• Climb ladders, work in confined spaces, and stand for extended periods.
• Manual dexterity for electrical work and equipment manipulation.

Pre-Employment Requirements

All offers of employment are contingent upon successful completion of the following pre-employment screenings:
Blood draw
Non-DOT physical
9-panel drug screen (THC is not included)
These screenings are conducted once, prior to hire, and are not part of a recurring or annual testing program. However, employees remain subject to Reasonable Suspicion and Post-Accident drug and alcohol testing in accordance with company policy.

Additional Information

50% travel is required, which can include out-of-state travel up to two weeks at a time. We will make every effort, depending on the nature of the project, to get you home to your family on the weekends.

Equal Opportunity Employer

American Power Systems is proud to be an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, religion, gender, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an inclusive, respectful environment where everyone can do their best work.

Application Review:We use AI-powered tools to help review resumes and job applications. These tools are designed to focus on job-related qualifications and to identify relevant skills and experience so our hiring team can review applications more efficiently.AI does not make hiring decisions.All hiring decisions are made by people on our hiring team, with human review and oversight at every stage. Our hiring process, including the use of AI tools, is designed to support fairness, equal employment opportunity, and compliance with applicable anti-discrimination laws, and is periodically reviewed. If you have questions about this process or need an accommodation or alternative evaluation method, please contact [e-mail]