Lead Data Product Owner (Remote)

CareFirst BlueCross BlueShield; Baltimore (MD); Presencial; USD 106.000 - 210.000; Jornada completa

Descripción de la vacante

CareFirst BlueCross BlueShield seeks a Senior Product Manager to guide the product portfolio, ensuring clear strategic direction and value for internal and external clients. You will lead backlog management, roadmaps, and cross-functional collaboration with Product Owners and scrum teams to deliver market-ready solutions.

Responsibilities include market research, pricing strategy input, and coordinating with testing and training teams to maximize product success and customer satisfaction.

Formación

• Proficient in Agile methodologies, principles, and procedures.
• Ability to use Product KPIs and business metrics to optimize the product.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.
• Excellent communication and customer service skills with internal and external stakeholders.

Responsabilidades

• Leads development of the product portfolio and delivers solutions aligning with market expectations.
• Plans product releases with stakeholders and manages ongoing product development.
• Validates solutions through market research and informs pricing structures.
• Maintains Product Roadmap(s) and oversees Product Backlogs for development teams.
• Coordinates with testing managers to ensure requirements are met and prioritizes changes.
• Participates in product refinement, sprint planning, and reviews.
• Organizes workshops with users to validate hypotheses and refine solutions.
• Contributes to initiatives that boost customer satisfaction.
• Delivers product training to partners and staff.

Conocimientos

Agile methodologies

Product roadmaps

Stakeholder collaboration

Backlog management

Market research

Pricing & packaging

Educación

Bachelor's Degree in Product Management, Engineering, Information Technology or related field

Descripción del empleo

PURPOSE

Serves as an authority over Product Owners and product teams to ensure clarity in strategic direction. Brings an expertise to lead and manage project requirements and introduces new, beneficial tools and practices. Focuses on managing the development of products to meet the needs of internal and external clients, and helps to establish the business value for their development and implementation. Provides business point of view and guidance on opportunities and risks to support clients.

RESP & QUALIFICATIONS

Serves as an authority over Product Owners and product teams to ensure clarity in strategic direction. Brings an expertise to lead and manage project requirements and introduces new, beneficial tools and practices. Focuses on managing the development of products to meet the needs of internal and external clients, and helps to establish the business value for their development and implementation. Provides business point of view and guidance on opportunities and risks to support clients.

ESSENTIAL FUNCTIONS

• Leads the development of the product portfolio and provides workable solutions to satisfy customer and market expectations in close collaboration with stakeholders, Product Owners, and scrum teams.
• Collaborates with management to identify and plan product releases by reviewing milestones with stakeholders; manages the continual development of existing products.
• Validates proposed solutions by performing market research to gain insights and inform; assists with pricing packages and structures.
• Communicates internally and externally, develops and maintains Product Roadmap(s).
• Manages Product Backlog(s) for the development teams by using product road mapping and backlog management tools.
• Works closely with testing managers to ensure product functionality is properly tested against business requirements; leads change control processes to reflect project priorities.
• Aides in the development process by attending product refinement, sprint planning, and sprint reviews.
• Coordinates and organizes workshops with product users using the discover and define approach; validates hypotheses and implements best solutions.
• Contributes to wider initiatives and activities that support and increase customer satisfaction.
• Conducts product training to partners, staff, and identifies need for individual/team training opportunities.

SUPERVISORY RESPONSIBILITY

Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.

QUALIFICATIONS

Education Level: Bachelor's Degree in Product Management, Engineering, Information Technology or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

EXPERIENCE

• 8 years experience business analysis, business development, solutions development, system analysis, technical design/development implantation or equivalent experience OR
• 6 years Previous product owner experience with an in-depth knowledge of agile process and principles.

PREFERRED QUALIFICATIONS

• Previous healthcare experience.
• Advanced degree.

KNOWLEDGE, SKILLS AND ABILITIES (KSAS)

• Proficient in Agile methodologies, principles, and procedures.
• Ability to use Product KPIs and business metrics to optimize the product.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

SALARY RANGE

$105,840 - $210,210

SALARY RANGE DISCLAIMER

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

DEPARTMENT

Data & Analytics - Transformation

EQUAL EMPLOYMENT OPPORTUNITY

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

FEDERAL DISC/PHYSICAL DEMAND

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

SPONSORSHIP IN US

Must be eligible to work in the U.S. without Sponsorship