Lead Data Center Critical Operations Specialist II

Skybox Critical Operations; Hutto (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Skybox Critical Operations in Texas is seeking a highly skilled Critical Operations Specialist to ensure uninterrupted operation of our data centers. The role demands leadership, deep technical knowledge, and proactive problem solving.

As COS2 (Days), you will mentor junior technicians, lead troubleshooting efforts, develop SOPs, and collaborate with vendors to maintain critical infrastructure and safety standards.

Qualifications

• 5+ years of experience in a data center environment or related field.
• Advanced understanding of electrical and mechanical systems.
• In-depth knowledge of data center infrastructure and best practices.
• Strong leadership, communication, and problem-solving skills.
• Ability to mentor and train others.
• Electrical/Mechanical certifications are highly desired.
• Ability to work overtime and 12-hour shifts, including days, weekends, and holidays.

Responsibilities

• Lead Troubleshooting and Repair: Diagnose and resolve complex issues related to critical data center equipment, including HVAC systems, electrical systems, generators, fire suppression systems, etc.
• Root Cause Analysis: Conduct thorough investigations into equipment failures to identify root causes and implement corrective actions.
• Develop and Maintain SOPs: Create and update Standard Operating Procedures (SOPs) for critical equipment maintenance and emergency response.
• Manage Vendor Relationships: Oversee the work of contractors and vendors, ensuring compliance with safety regulations and company standards.
• Mentor and Train: Provide guidance and training to junior technicians, fostering their technical skills and professional development.
• Conduct Facility Assessments: Regularly assess the facility to identify potential risks and ensure compliance with industry best practices.
• Maintain Documentation: Meticulously document all maintenance activities, incidents, and assessments within our computerized maintenance management system.
• Champion Safety: Promote a safety-first culture by leading safety training programs and ensuring adherence to safety protocols.
• Embrace Continuous Improvement: Contribute to the ongoing development and improvement of our processes, promoting a culture of innovation and operational excellence.
• Participate in On-Call Rotation: Be available to respond to emergencies and critical incidents outside of normal working hours.

Skills

Data center experience

Electrical systems knowledge

Leadership

Problem solving

Mentoring

Education

Electrical/Mechanical certifications

Job description

Skybox Critical Operations in Texas is seeking a highly skilled Critical Operations Specialist to ensure uninterrupted operation of our data centers. The role demands leadership, deep technical knowledge, and proactive problem solving.

As COS2 (Days), you will mentor junior technicians, lead troubleshooting efforts, develop SOPs, and collaborate with vendors to maintain critical infrastructure and safety standards.