Lead Customs Compliance Specialist, FTZ

CTDI; Jeffersonville (IN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid holidays

Vacation

Sick/personal time

Job summary

CTDI is seeking a Customs Compliance Specialist to oversee daily FTZ operations, ensure CBP rule adherence, and manage filings and records. You will partner with internal teams to resolve issues and improve regulatory readiness across the facility in Jeffersonville, IN.

You’ll analyze FTZ data, support audits, and guide colleagues on procedures, leveraging SAP, ICRS, and Copper Hill to minimize risk while maintaining accuracy.

Qualifications

• Minimum of three years of FTZ operations or related trade compliance experience.
• Strong knowledge of CBP regulations, FTZ procedures, and U.S. import/export requirements.
• Experience with FTZ systems, ERP/WMS platforms, and trade compliance tooling.

Responsibilities

• Oversee daily FTZ operations and provide operational zone coverage as needed.
• Prepare and maintain FTZ filings, CBP forms, and regulatory documentation.
• Coordinate in-bond movements and support inbound/outbound product movements.
• Identify compliance risks, gaps, and opportunities for process improvements.
• Train coordinators and teams on FTZ processes and requirements.

Skills

FTZ operations

import/export compliance

CBP regulations

data analysis

communication skills

multitasking

Microsoft Office

Education

Bachelor’s in Supply Chain

Customs certification

Tools

SAP

ICRS

Copper Hill

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

Responsible for overseeing daily Foreign Trade Zone (FTZ) operations to ensure compliance with U.S. Customs and Border Protection (CBP) regulations, Foreign-Trade Zone requirements, and applicable import and export regulations. This position manages FTZ data, documentation, filings, reporting, audits, inventory reconciliation, and regulatory recordkeeping. The Customs Compliance Specialist will partner with FTZ Manager, FTZ team, customs brokers, warehouse personnel, Inventory Control and Reporting Systems (ICRS) personnel, internal business teams, and regulatory agencies to resolve operational and compliance issues, reduce risk, and improve processes. This position also provides technical guidance and training to support consistent execution of FTZ requirements.

1st Shift: 8:00AM - 5:00PM, Monday - Friday

Responsibilities:

• Oversee daily FTZ operations and provide operational zone coverage as needed.
• Identify, validate, troubleshoot, and resolve inventory, transaction, system, and documentation discrepancies.
• Prepare, review, reconcile, and maintain FTZ and Customs filings, including admissions, pre- 214/concurrence, electronic CBP Form 214, CBP Form 216, CBP Form 3461, CBP Form 7501, and CBP Form 7512.
• Maintain FTZ and Customs documentation in accordance with applicable regulatory recordretention requirements.
• Coordinate in-bond movements with the FTZ team, verify in-bond arrivals, and support inbound and outbound product movements through applicable internal and external systems.
• Ensure compliance with CBP and FTZ regulations, 19 CFR Part 146, U.S. trade laws, Partner Government Agency requirements, tariffs, licensing requirements, and applicable import and export regulations.
• Follow OSHA standards, company safety procedures, and established warehouse and operational controls.
• Conduct and support internal and external audits, compliance reviews, file and transaction reviews, and process assessments.
• Identify compliance risks and process gaps and recommend improvements to increase accuracy, efficiency, and regulatory readiness.
• Provide technical FTZ guidance to coordinators, zone management, warehouse personnel, and internal business teams.
• Support the investigation and escalation of FTZ and trade compliance concerns as needed.
• Prepare and support required FTZ reporting, including annual reports submitted to CBP and the FTZ Board.
• Provide routine FTZ activity reports, compliance updates, and exception summaries to management.
• Validate FTZ data against source documentation to support accurate system integration, inventory reporting, transaction processing, and recordkeeping.
• Maintain FTZ procedures, standard operating procedures, manuals, work instructions, process controls, and training materials.
• Train FTZ coordinators, zone management, warehouse employees, and internal business teams on applicable FTZ processes and requirements.
• Partner with warehouse personnel, internal teams, customs brokers, regulatory agencies, CBP, and management to ensure established FTZ procedures are followed.
• Support processes involving FTZ systems, ERP and WMS platforms, the ACE Portal, electronic filings, trade compliance systems, ICRS, Copper Hill, and related applications.
• Analyze FTZ and inventory data to identify anomalies, compliance risks, process gaps, costsaving opportunities, and operational efficiencies.
• Perform additional duties as assigned.

Required Skills and Experience:

• Minimum of three years of experience in FTZ operations, import and export compliance, customs brokerage, or a related trade compliance function.
• Strong knowledge of CBP regulations, 19 CFR Part 146, FTZ procedures, bonded warehouse operations, and U.S. import and export requirements.
• Knowledge of Partner Government Agency requirements, tariffs, licensing requirements, Customs entry processes, and trade compliance controls.
• Hands-on experience with FTZ admissions, transfers, withdrawals, consumption entries, in-bond movements, audits, Customs documentation, import and export processes, and regulatory recordkeeping.
• Experience with FTZ systems, the ACE Portal, electronic filing platforms, ERP systems, WMS platforms, and trade compliance systems.
• Experience with SAP, ICRS, Copper Hill, or similar systems preferred.
• Working knowledge of tariff classification, valuation, Harmonized Tariff Schedule classification, country of origin, rules of origin, and applicable trade agreements.
• Ability to analyze data, identify anomalies and compliance risks, resolve complex transaction issues, and recommend process improvements.
• Strong analytical, organizational, problem-solving, and documentation skills.
• Strong attention to detail and commitment to data accuracy.
• Effective written and verbal communication skills.
• Ability to collaborate effectively with employees, management, customs brokers, government agencies, and cross-functional teams.
• Ability to manage multiple priorities independently in a fast-paced warehouse and compliance environment.
• Advanced proficiency with Microsoft Office applications, including Excel, Outlook, PowerPoint, Teams, and Word.

Preferred Skills and Experience:

• Demonstrates leadership ability

Educational Requirements:

• Bachelor’s degree in Supply Chain Management, International Business, Customs Compliance, or a related field strongly preferred
• Customs or trade compliance certification preferred

Physical Demands and Working Conditions:

• Warehouse environment

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

Work Authorization

• United States (Required)
• Must be 18 years of age

This position does not qualify for visa sponsorship.

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.