Lead Customer Service Representative, Full or Part Time

Circle K; Morrisville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company seeks a Lead Customer Service Representative in Morrisville, NC. This role offers flexible schedules and opportunities for advancement in a fun, fast-paced environment. Responsibilities include customer interaction, register operation, and team leadership, with a focus on providing excellent service.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career is important.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and provide fast, friendly service.
• Maintain store appearance and assist with food program.

Skills

Selling products to customers

Providing excellent customer care

Effective communication

Teamwork

Problem-solving

Leadership

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative, Full or Part Time

Join to apply for the Lead Customer Service Representative, Full or Part Time role at Circle K.

Location: Store 2720850: 100 Factory Shops Rd, Morrisville, North Carolina 27560

Availability - Shift/Days: Flexible Availability

Role Overview: We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career, look no further.

Benefits of Being a Lead Customer Service Representative

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

You will greet customers, operate the register, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts regularly. The role involves working inside and outside the store, maintaining store appearance, and providing fast, friendly service. Regular, predictable onsite attendance is required.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks.

Skills and Qualities

• Selling products to customers
• Providing excellent customer care
• Effective communication and friendly conversation
• Performing tasks quickly while having fun
• Teamwork to achieve goals
• Problem-solving ideas
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry-level supervision experience

Preferred Qualifications

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Stand and/or walk for up to 8 hours
• Lift/carry up to 30 pounds for 30 minutes
• Occasionally lift/carry up to 60 pounds
• Push/pull up to 20 pounds
• Bend and twist for up to an hour
• Manipulate objects requiring eye-hand coordination

Circle K is an Equal Opportunity Employer and complies with all applicable disability laws. Applicants with disabilities may request reasonable accommodations.