Lead Customer Service Representative, Full or Part Time

Circle K; Broadway (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading convenience store chain is seeking a Lead Customer Service Representative for their Broadway location. This role involves engaging with customers, managing shifts, and providing excellent service in a fast-paced environment. Ideal candidates will have retail experience and a desire to grow within the company, benefiting from comprehensive training and flexible scheduling.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career and willingness to learn.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and manage a team.
• Maintain store standards and provide friendly service.

Skills

Selling products to customers

Providing excellent customer care

Effective communication

Teamwork

Problem-solving

Leadership

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative, Full or Part Time

Join to apply for the Lead Customer Service Representative, Full or Part Time role at Circle K.

Store 2723300: 12476 US 421 N, Broadway, North Carolina 27505

Availability - Shift/Days

Flexible Availability

Position Overview

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career - look no further.

Benefits

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

You will greet customers, operate the register, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts regularly. The role involves working inside and outside the store to maintain standards and provide friendly service. Regular and predictable onsite attendance is essential.

You will interact with many customers daily while working with a fun, energetic team to accomplish daily tasks.

Skills and Qualifications

• Selling products to customers
• Providing excellent customer care
• Effective communication and friendly conversation
• Performing quickly while maintaining a positive attitude
• Teamwork to achieve goals
• Problem-solving and idea generation
• Quick thinking and offering suggestions
• Leading a team of employees
• Entry-level supervision experience

Preferred Qualifications

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashier experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Stand and/or walk for up to 8 hours
• Lift/carry up to 30 pounds for up to 30 minutes
• Occasionally lift/carry up to 60 pounds
• Push/pull with arms up to 20 pounds
• Bend and twist for up to an hour
• Manipulate objects with hands, including climbing ladders

Circle K is an Equal Opportunity Employer and complies with the ADA and local disability laws. Applicants with disabilities may request accommodations during the application process.