Lead Customer Service Representative

Circle K; Newton (NC); On-site; USD 28,000 - 40,000; Full time

Job summary

An established industry player is seeking a Lead Customer Service Representative to join their dynamic team. This role offers the chance to work in a fast-paced environment where you can grow your career while providing exceptional service to customers. You'll be responsible for leading shifts, managing a team, and ensuring a welcoming atmosphere in the store. With flexible schedules and a variety of tasks, this position is perfect for those who thrive in a lively setting. Enjoy benefits such as medical insurance, 401K matching, and tuition reimbursement as you embark on this exciting opportunity.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

Paid Comprehensive Training

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and run the register.
• Lead shifts and supervise entry-level employees.
• Maintain store appearance and provide friendly service.

Skills

Customer Care

Communication Skills

Sales Skills

Team Leadership

Problem Solving

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store 2723024: 521 Southwest Blvd, Newton, North Carolina 28658

Availability - Shift/Days
Flexible Availability

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career - look no further.

As a Lead Customer Service Representative, You Will Enjoy

• Medical, Vision, Dental, & Life Insurance / Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts regularly. There is never a dull moment as you work around the store (inside and out) to maintain high standards for store appearance and provide fast, friendly service. Provide regular and predictable onsite attendance.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks around the store!

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry-level employee supervision

Great If You Have

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach, and manipulate objects with hands, possibly climbing a ladder

Circle K is an Equal Opportunity Employer. The company complies with the ADA and all relevant laws. Applicants with disabilities may be entitled to accommodations. Please inform HR if you need assistance.

Review information about our use of the federal E-Verify program to check work eligibility in English and Spanish.