Lead Customer Service Representative

Circle K; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading convenience store chain as a Lead Customer Service Representative in Jacksonville, Florida. This role offers a dynamic and fast-paced environment with opportunities for growth. You will be responsible for customer interactions, leading shifts, and ensuring excellent service. Enjoy benefits like flexible schedules, comprehensive training, and a supportive team culture.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K with a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail/customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and operate registers.
• Lead shifts to gain management experience.
• Maintain store appearance and provide fast service.

Skills

Communication

Teamwork

Problem-Solving

Quick Thinking

Team Leadership

Education

High School Diploma or Equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K.

Store 2726196: 8820 W 103rd St, Jacksonville, Florida 32210

Availability - Shift/Days: Flexible Availability

Role Overview: We want you to join our team as a Customer Service Representative. If you desire a challenging, fast-paced, and fun environment with growth opportunities, look no further.

Benefits:

• Medical, Vision, Dental, & Life Insurance / Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K with a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities: Greet customers, operate registers, make purchase suggestions, and work with the food program. Lead shifts to gain management experience. Maintain store appearance and provide fast, friendly service. Ensure regular onsite attendance. Engage with customers and work with a motivated team.

You Are Good At: Selling products, providing excellent customer care, communication, teamwork, problem-solving, quick thinking, and team leadership.

Great If You Have: Retail/customer service experience, entry-level management experience, cashiering, high school diploma or equivalent, motivation to grow, willingness to learn and have fun.

Physical Requirements: Standing/walking for up to 8 hours, lifting up to 30 pounds, occasional lifting up to 60 pounds, pushing/pulling, bending, grasping, reaching, and climbing as needed.

Circle K is an Equal Opportunity Employer and complies with the ADA and applicable laws. Please inform HR if accommodations are needed.