Lead Customer Service Representative

Circle K; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Lead Customer Service Representative in Jacksonville. This role offers a dynamic work environment where you will engage with customers, lead shifts, and enjoy opportunities for career progression. With flexible schedules and a variety of tasks, you will thrive in this fast-paced setting while receiving comprehensive benefits including medical insurance, paid training, and a 401K plan. If you're motivated, enjoy teamwork, and are eager to advance your career, this position is for you!

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K with Company Match

Tuition Reimbursement

Qualifications

• Customer service and sales skills required.
• Leadership abilities for supervising entry-level staff.

Responsibilities

• Greeting customers and operating the register.
• Leading shifts and gaining entry-level management experience.
• Maintaining store appearance and providing fast service.

Skills

Customer service

Communication

Teamwork

Problem-solving

Leadership

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K.

Store Location

14801 Normandy Blvd, Jacksonville, Florida 32234

Availability

Flexible Schedule

Position Overview

We invite you to join our team as a Customer Service Representative. If you enjoy working in a fast-paced, fun environment and want to grow your career, this is the role for you.

Benefits

• Medical, Vision, Dental, & Life Insurance / Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Progression
• Engaging Work Environment
• Variety of Tasks
• Paid Training
• 401K with Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

• Greeting customers, operating the register, cashiering, and making purchase suggestions.
• Assisting with food programs as needed.
• Leading shifts and gaining entry-level management experience.
• Maintaining store appearance and providing fast, friendly service.
• Ensuring regular onsite attendance.
• Working in various store areas to support team and store standards.

Skills and Qualifications

• Customer service and sales skills.
• Excellent communication and friendly demeanor.
• Ability to work quickly while maintaining a fun environment.
• Teamwork and problem-solving skills.
• Leadership abilities for supervising entry-level staff.

Preferred Experience

• Retail and customer service experience.
• Entry-level management experience.
• Cashiering or sales associate background.
• High School Diploma or equivalent.
• Motivation for career advancement.
• Willingness to learn and enjoy work.

Physical Requirements

• Standing and walking for up to 8 hours.
• Lifting up to 30 pounds regularly; occasional lifts up to 60 pounds.
• Push/pull forces up to 20 pounds.
• Bending, twisting, and manual object manipulation.

Circle K is an Equal Opportunity Employer and complies with ADA and local laws. Applicants with disabilities should inform HR for accommodations.