Lead Customer Service Representative

Circle K; Jacksonville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading convenience store chain as a Lead Customer Service Representative in Jacksonville, NC. In this role, you will greet customers, operate registers, and lead shifts while ensuring a fun and fast-paced environment. With flexible schedules and opportunities for career advancement, this position offers a great chance to grow with a stable employer.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

Fast Career Opportunities

Paid Comprehensive Training

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career and willingness to learn.

Responsibilities

• Greet customers and operate registers.
• Lead shifts and maintain store appearance.
• Provide fast, friendly service.

Skills

Effective communication

Problem-solving

Teamwork

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K.

Store 2709205: 3192 Wilmington Hwy., Jacksonville, North Carolina 28540

Availability - Shift/Days: Flexible Availability

Role Overview: We want you to join our team as a Customer Service Representative. If you desire a challenging, fast-paced, fun environment with growth opportunities, look no further.

Benefits include:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities: Greet customers, operate registers, make purchase suggestions, and sometimes work with our food program. Lead shifts to gain entry-level management experience. Maintain high standards for store appearance and provide fast, friendly service. Ensure regular onsite attendance. Work across store areas to support team efforts.

You Are Good At:

• Selling products and providing excellent customer care
• Effective communication and friendly conversation
• Performing quickly while having fun
• Teamwork to meet daily goals
• Problem-solving and quick thinking
• Leading a team and supervising entry-level staff

Great If You Have:

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashier experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements:

• Stand/walk up to 8 hours
• Lift/carry up to 30 pounds regularly, up to 60 pounds occasionally
• Push/pull up to 20 pounds
• Bend and twist for about an hour per shift
• Manipulate objects and possibly climb ladders

Circle K is an Equal Opportunity Employer and complies with the ADA and local laws. Applicants with disabilities may request accommodations during the application process.