Lead Customer Service Representative

Circle K; Birmingham (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading convenience store chain as a Lead Customer Service Representative in Birmingham, Alabama. In this role, you will provide excellent customer service, handle transactions, and lead shifts while enjoying flexible schedules and comprehensive benefits. This position offers a fun, fast-paced environment with opportunities for career advancement.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Paid Comprehensive Training

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career and willingness to learn.

Responsibilities

• Greet customers and handle cashier duties.
• Lead shifts and supervise entry-level employees.
• Maintain high standards of service and store appearance.

Skills

Communication

Customer Care

Teamwork

Sales Skills

Problem Solving

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store 2723819: 400 Green Springs Hwy, Homewood, Alabama 35209

Availability - Shift/Days
Flexible Availability

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career, look no further.

Benefits of being a Lead Customer Service Representative include:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities:

You will greet customers, operate the register, handle cashier duties, make purchase suggestions, and occasionally work with our food program. You will also gain entry-level management experience by leading shifts regularly. Your work will involve various areas inside and outside the store to maintain high standards and provide fast, friendly service. Regular and predictable onsite attendance is required.

You will interact with many customers daily, working with a lively, energetic team to accomplish daily tasks.

You Are Good At:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to meet daily goals
• Generating ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Supervising entry-level employees

Great If You Have:

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to 20 pounds of force
• Bend at the waist with some twisting, up to one hour per shift
• Grasp, reach, and manipulate objects with hands, possibly climbing ladders

Circle K is an Equal Opportunity Employer and complies with the ADA and applicable laws. Applicants with disabilities may request accommodations during the application process.