Lead Customer Service Representative

Circle K; Birmingham (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading convenience store chain as a Lead Customer Service Representative in Birmingham, AL. This role offers the chance to grow in a fast-paced, fun environment while providing excellent customer service. Enjoy flexible schedules, comprehensive training, and numerous benefits including insurance and 401K. If you have a passion for customer care and teamwork, this is the opportunity for you!

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and run the register.
• Lead shifts and supervise entry-level employees.
• Maintain high standards and provide fast, friendly service.

Skills

Communication

Problem-solving

Teamwork

Education

High School Diploma or equivalent

Job description

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Store 2723828: 9401 Parkway E, Birmingham, Alabama 35215

Availability - Shift/Days
Flexible Availability

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career - look no further.

As a Lead Customer Service Representative, You Will Enjoy

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts regularly. You will work in various areas of the store to maintain high standards and provide fast, friendly service. Regular onsite attendance is required.

You will interact with many customers daily while working with a fun, energetic team to accomplish daily tasks.

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing quickly while having fun
• Working as part of a team
• Problem-solving and offering suggestions
• Leading a team of employees
• Supervising entry-level employees

Great If You Have

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashier experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Stand/walk for up to 8 hours
• Lift/carry up to 30 pounds for 30 minutes
• Occasionally lift/carry up to 60 pounds
• Push/pull with arms up to 20 pounds
• Bend/twist for up to an hour
• Manipulate objects with hands; may require ladder use

Circle K is an Equal Opportunity Employer and complies with the ADA and all applicable laws. Applicants with disabilities may request reasonable accommodations.