Lead Customer Service Representative

Circle K; Birmingham (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Lead Customer Service Representative in Birmingham, Alabama, where you'll engage with customers and lead a team in a fast-paced environment. Enjoy flexible schedules, comprehensive training, and numerous benefits including medical and tuition reimbursement. This role offers a great opportunity to advance your career while working with a motivated team.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Paid Comprehensive Training

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain store appearance.
• Provide fast and friendly service.

Skills

Selling products to customers

Providing excellent customer care

Communication

Problem-solving

Leading a team

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K.

Store 2723805: 1816 Crestwood Blvd, Irondale, Alabama 35210

Availability - Shift/Days: Flexible Availability

Position: Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career, look no further.

Benefits:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities:

• Greet customers, operate the register, make purchase suggestions, and work with our food program.
• Lead shifts to gain entry-level management experience.
• Maintain store appearance and ensure high standards.
• Provide fast and friendly service.
• Ensure regular and predictable onsite attendance.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks around the store.

You Are Good At:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing quickly while having fun
• Working as part of a team
• Problem-solving and quick thinking
• Leading a team of employees

Great If You Have:

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements:

• Stand and/or walk for up to 8 hours
• Lift and carry up to 30 pounds, occasionally up to 60 pounds
• Push/pull with arms up to 20 pounds
• Bend and twist for up to one hour per shift
• Manipulate objects with hands, including climbing ladders

Circle K is an Equal Opportunity Employer and complies with the ADA and relevant laws. Applicants with disabilities may request accommodations.