Lead Custodian

Springfield College; Springfield (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Springfield College is seeking a Lead Custodian to oversee daily custodial operations across campus buildings. The role involves supervising staff, coordinating routines, and ensuring high standards of cleaning and safety. It is a forward-facing position requiring reliability and strong teamwork.

The Lead Custodian will perform minor maintenance, manage supplies, and assist with special events while adhering to safety guidelines and campus policies. A valid driver’s license is required.

Qualifications

• High School diploma or equivalent; two years custodial/industrial cleaning experience.
• Two years in lead/supervisory role required.
• Valid Driver’s License.
• Ability to work with minimal supervision and strong attention to detail.
• Ability to lift heavy objects and work on ladders or in confined spaces.

Responsibilities

• Under supervision of Custodial Coordinator, lead and direct custodial staff in daily operations across campus buildings.
• Perform minor maintenance and move furniture as needed.
• Ensure assigned duties are completed on schedule with high quality.
• Lead project work and respond to work order requests; manage supply needs.
• Coordinate, perform, and supervise day-to-day custodial work and safety procedures.
• Train, schedule, and coach staff; provide guidance in absence of coordinator.

Skills

Leadership

Supervision

Communication

Safety awareness

Education

High School diploma or equivalent

Tools

Cleaning equipment

Snow removal equipment

Job description

The Custodial Staff are responsible for the safe, professional, reliable, efficient, environmentally-sound, and costeffective maintenance of the facilities on the Springfield College campus. The Custodial staff are responsible for ensuring all assigned areas of the College are cleaned, sanitized and maintained at the highest standard. This is a forward-facing position.

Actual salaries will vary depending on multiple factors, including but not limited to degrees attained, experience, and other considerations permitted by law. Comprehensive compensation details, including any additional benefits, will be communicated upon finalization of the employment offer.

• Under the general direction of a Custodial Coordinator, the Lead Custodian performs the duties and responsibilities of the Custodian. The Lead Custodian is responsible for maintaining and/or the direction of various custodial staff members in the day-to-day custodial operations of all campus buildings.
• Performing minor maintenance and moving furniture.
• Ensures that assigned duties are completed on schedule and are done well within the area assigned.
• Leads and participates in project work and work order requests.
• Responsible for the supply needs of the area assigned.
• Performs the essential functions as a custodian as needed and does related work as required.
• Required to operate cleaning, waxing, extracting equipment.
• uses proper techniques when carrying cleaning equipment and bags of trash, and to repeatedly bend, stoop and twist. Working conditions include standing or walking for long periods of time.
• This position may be required to work irregular hours or to rotate shifts.
• Support the activities of the Custodial Department, Facilities Management staff, other personnel or contractors to ensure effective and efficient cleaning and service/special event support.
• Support other Facilities Management departments to successively meet deadlines and support the Springfield College community and the college’s mission. Abide by all standards for safety and health guidelines, environmental regulations, quality, and productivity by following established policies and procedures.
• Review incoming work requests, complete job planning activities, and review/incorporate all pertinent safety procedures. Ensure work documentation is accurate and complete.
• Must be able to supervise a shift in the absence of a Custodial Coordinator. Make daily work assignments that support the weekly schedule as directed by the Custodial Coordinator.
• Responsible to train, schedule, coach and counsel, and evaluate personnel under his/her direct supervision, including daily oversight and instruction of crew members’ knowledge and skills.
• Perform other work and additional duties as assigned, including assisting other Facilities Management operations to complete assignments, perform seasonal tasks as needed, including but not limited to plowing, shoveling, clearing snow & ice from walks, stairs, pathways, and roads, and being available for emergencies and scheduled “off-hour” work as needed. This position is also part of the severe weather response team. Custodial staff are required to participate in snow removal throughout campus, including but not limited to plowing, shoveling, clearing snow & ice from walks, stairs, pathways, and roads, and being available for emergencies and scheduled “off hour” work as needed.
• Coordinates, performs, and leads the work of custodian positions. This position performs custodial work on a day-today basis, trains, and provides priorities and is available to answer questions or troubleshoot problems on a daily basis. This position may plan, assign, approve, instruct, set priorities, schedule the work of staff and complete work orders in the absence of the custodial coordinator.
• Requires a High School diploma or equivalent and the knowledge, skills and abilities typically associated withtwo years of Custodial and/or Industrial cleaning/custodial experience desired.
• Two years in a lead role or direct supervisory experience required.
• Understanding of various cleaning techniques relating to bathrooms, floors (cement, wood, tile, carpet), housing, dormitories/resident halls. An understanding of set‑ups and furniture(assembly/disassembly).
• Must possess a valid Driver’s License.
• Demonstrate proper judgment in behavior, speech, and dress in a neat, clean, and appropriate professional manner for the assignment and work setting.
• Ability to work effectively with minimal supervision, have initiative, be a self-starter, and strong attention to detail.
• Ability to analyze situations and information, consider the risks and implications and implement a plan of action.
• Must be able to work as a team member & effectively with other personnel including faculty, contractors, students.
• Ability to meet the physical requirements of the job including but not limited to walking around campus, climbing stairs, ladders, scaffolds or platforms, lifting/carrying heavy objects and working in confined spaces.
• Willingness to perform other work as required by the department and Facilities Maintenance.