Lead Custodial Operations Supervisor

Wake Forest University Pre-College Programs; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Wake Forest University seeks a Supervisor, Custodial Services to lead the custodial staff and oversee daily cleaning operations, ensuring quality, safety, and timely work completion. The role supports staffing, scheduling, and staff development, coordinating with faculty and staff, and monitoring facilities for issues.

It emphasizes training, budget adherence, and building a positive team spirit, with after-hours recall for campus emergencies as needed. Background checks will be conducted.

Qualifications

• High school diploma or GED with two years related experience or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business materials.
• Ability to effectively present information to managers, clients, customers, and the public.
• Knowledge of carpet and floor maintenance techniques.
• Proficiency in English.
• Proficiency with computers and email.
• Ability to operate standard custodial and floor/carpet equipment.
• Understand and apply safety policies for chemicals and equipment.
• Ability to observe, assess, and record work, safety, and infection control standards.
• Ability to meet university automobile insurance requirements.

Responsibilities

• Manages daily operation of custodial cleaning operations under the direction of the Manager of Custodial Services.
• Assist Managers' staffing, personnel management, and scheduling for operations.
• Counsels staff and assists in preparing counseling reports and evaluations.
• Reports defects and wear in facilities and suggests corrective actions.
• Continuously improves efficiency and adheres to budgets and timelines.
• Completes required reports and forms, including monthly management reports and customer feedback.
• Pursues training and development opportunities and builds team knowledge.
• Trains personnel on proper procedures for project work and safety.

Job description

Wake Forest University seeks a Supervisor, Custodial Services to lead the custodial staff and oversee daily cleaning operations, ensuring quality, safety, and timely work completion. The role supports staffing, scheduling, and staff development, coordinating with faculty and staff, and monitoring facilities for issues.

It emphasizes training, budget adherence, and building a positive team spirit, with after-hours recall for campus emergencies as needed. Background checks will be conducted.