Lead Cryogenic Field Service Engineer

HPD; Boulder (CO); On-site; USD 72,100 - 94,605; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) with company match

Paid Time Off

Flexible spending or savings accounts

Job summary

FormFactor, Inc. is seeking a Principal Field Service Engineer to support Quantum Cryogenic products based in Boulder, CO. In this role, you'll perform maintenance on cryogenic systems, lead installation activities, and serve as a technical escalation point for customer issues.

The ideal candidate will have at least 5 years of experience and strong communication skills. Benefits include medical coverage, 401(k) plan, and paid time off, ensuring a comprehensive support system for our team members.

Qualifications

• Minimum of 5 years related experience with a Bachelor's degree.
• Experience in a lead or mentorship role within field service.
• Familiarity with continuous improvement methodologies.

Responsibilities

• Perform preventative and corrective maintenance on cryogenic systems.
• Lead installation and commissioning activities.
• Communicate clearly with customers to ensure an exceptional service experience.

Skills

Cryocoolers

Cryogenic Refrigerators

Customer Support & Training

Technical Support

Microsoft Office

Salesforce Field Service Lightning

Education

Bachelor’s degree in a relevant field

Tools

Cryogenic Systems

Vacuum Pumps & Systems

Job description

FormFactor, Inc. is seeking a Principal Field Service Engineer to support Quantum Cryogenic products based in Boulder, CO. In this role, you'll perform maintenance on cryogenic systems, lead installation activities, and serve as a technical escalation point for customer issues.

The ideal candidate will have at least 5 years of experience and strong communication skills. Benefits include medical coverage, 401(k) plan, and paid time off, ensuring a comprehensive support system for our team members.