Lead, Critical Facilities Operations

NTT Global Data Centers; Gainesville (FL); On-site; USD 109,000 - 156,000; Full time

Job summary

NTT Global Data Centers Americas, Inc. is seeking a senior operations leader to supervise and optimize the day-to-day infrastructure, ensuring peak uptime and reliability for customers.

You will train Data Center Technicians and Facilities Technicians, coordinate maintenance, and enforce safety and life‑safety standards. The role requires deep electrical and mechanical expertise, knowledge of NFPA codes, and experience with power distribution, UPS, generators, and PLC controls.

Qualifications

• Bachelor’s degree in engineering or equivalent with experience in critical facilities.
• Extensive knowledge of electrical, mechanical systems and building codes.
• Experience supervising technicians in data center environments.

Responsibilities

• Supervises and ensures day-to-day operations, maintenance, and improvements of data center infrastructure.
• Trains and mentors Data Center Technicians and Facilities Technicians.
• Ensures safety, fire/Life Safety compliance, and adherence to SOPs/MOPs.
• Manages scheduling, timekeeping, PTO approvals, and budget alignment.
• Analyzes data to maximize uptime, efficiency, and reliability for customers.
• Leads capacity planning, project work, and process improvements.
• Supports installations and customer SLAs, driving operational excellence.

Skills

Electrical systems

Mechanical systems

NFPA/Code knowledge

PLCs & controls

Power distribution

Data center operations

Team supervision

Training & mentoring

Budget & planning

MS Office Suite

Education

Bachelor of Science in Engineering

Tools

MS Office Suite

Job description

NTT Global Data Centers Americas, Inc. is seeking a senior operations leader to supervise and optimize the day-to-day infrastructure, ensuring peak uptime and reliability for customers.

You will train Data Center Technicians and Facilities Technicians, coordinate maintenance, and enforce safety and life‑safety standards. The role requires deep electrical and mechanical expertise, knowledge of NFPA codes, and experience with power distribution, UPS, generators, and PLC controls.