Lead Crime Analyst - Real-Time Operations (RTIC)

Town of Garner; Garner (NC); On-site; USD 80,000 - 100,000; Full time

Job summary

The Town of Garner is seeking a Crime Analyst Supervisor to lead the crime analysis team and Real-Time Information Center operations. You will supervise analysts, oversee CAD/RMS/ALPR data streams, and produce actionable intelligence for patrol and investigations.

Ideal candidates have a bachelor’s degree in a related field, 5+ years in crime analysis, and IACA/DCICJIS credentials or ability to obtain within 6 months. Monday–Friday with occasional events.

Qualifications

• Bachelor's degree in Criminal Justice, Statistics, Data Analytics, Public Administration, or a directly related major
• At least five years of experience as a Crime Analyst
• Mastery of Microsoft Office, including Power BI, Excel, and Access
• Current IACA and DCI/NCIC certification or ability to obtain within 6 months if hired.

Responsibilities

• Supervise crime analysts in real-time operations and strategic crime analysis.
• Oversee RTIC daily operations including live camera monitoring and ALPR systems.
• Ensure coverage for real-time intelligence operations and support to patrol and investigations.
• Serve as primary contact between RTIC and sworn supervisors from Patrol and CID.
• Maintain readiness for major incidents and EOC activations.
• Direct production of analytical products like bulletins, trend reports, and pattern analysis.
• Ensure data integrity within RMS, CAD, ALPR, and analytics tools.
• Identify emerging crime trends and provide data-driven deployment recommendations.
• Ensure compliance with CJIS and privacy standards; review intelligence products.
• Train, mentor, and evaluate analysts; develop onboarding and education programs.
• Coordinate intelligence sharing with external partners and fusion centers.
• Track performance metrics and prepare reports for leadership.

Skills

Power BI

Excel

Access

Microsoft Office

Education

Bachelor's degree (Criminal Justice)

Data Analytics related degree

Tools

ALPR systems

CAD/RMS integration

Job description

The Town of Garner is seeking a Crime Analyst Supervisor to lead the crime analysis team and Real-Time Information Center operations. You will supervise analysts, oversee CAD/RMS/ALPR data streams, and produce actionable intelligence for patrol and investigations.

Ideal candidates have a bachelor’s degree in a related field, 5+ years in crime analysis, and IACA/DCICJIS credentials or ability to obtain within 6 months. Monday–Friday with occasional events.