Crime Analytics Supervisor - Real-Time Ops Leader

Town of Garner, NC; Garner (NC); On-site; USD 65,000 - 92,000; Full time

Job summary

The Town of Garner, NC’s Garner Police Department seeks a Crime Analyst Supervisor to oversee non-sworn public safety support work, crime analysis, video review, and special event support. You will supervise analysts, manage RTIC operations, and ensure data quality for strategic planning and patrol/investigations.

Preference given to candidates with RTIC experience, supervisory background, and relevant certifications (IACA, DCI/NCIC).

Qualifications

• Bachelor's degree in Criminal Justice, Statistics, Public Administration, or a directly related major.
• At least five years of experience as a Crime Analyst.
• Mastery of Microsoft Office, including Power BI, Excel, and Access.
• Current IACA and DCI/NCIC certification or ability to obtain within 6 months if hired.

Responsibilities

• Supervise crime analysts assigned to real-time operations, investigative support, and strategic crime analysis.
• Oversee RTIC daily operations, including live camera monitoring, ALPR, CAD/RMS integration, and feeds.
• Ensure daily coverage for real-time intelligence operations and data support to patrol and investigations.
• Serve as the primary contact between RTIC and sworn supervisors from Patrol and CI.
• Maintain readiness for major incidents and EOC activations; refine real-time workflows and escalation procedures.
• Direct production of analytical products: bulletins, trend reports, patterns, hot spot maps, and investigative materials.
• Oversee quality of data in RMS, CAD, ALPR, cameras, and analytics tools.
• Identify trends and provide data-driven recommendations for deployments and crime reduction.
• Ensure compliance with laws, CJIS policies, and privacy standards; review external data requests.
• Train and mentor analysts; develop onboarding and continuing education programs; support performance improvement.
• Serve as subject-matter expert on crime analysis and RTIC technologies; assist in system selection and testing.
• Coordinate intelligence sharing with regional RTICs, fusion centers, and partners.
• Track performance metrics and prepare reports for command staff and town leadership.

Skills

Microsoft Office

Power BI

Excel

Access

Education

Bachelor's degree in Criminal Justice

Bachelor's degree in Statistics

Bachelor's degree in Public Administration

Job description

The Town of Garner, NC’s Garner Police Department seeks a Crime Analyst Supervisor to oversee non-sworn public safety support work, crime analysis, video review, and special event support. You will supervise analysts, manage RTIC operations, and ensure data quality for strategic planning and patrol/investigations.

Preference given to candidates with RTIC experience, supervisory background, and relevant certifications (IACA, DCI/NCIC).