Lead Crestron Technician - On-Site Smart Home Mastery

Bravas; Dublin (CA); On-site; USD 83,000 - 104,000; Full time

Benefits offered by this job

Premium employer brand

Bonuses

Medical/dental/vision

401(k)

Paid time off

Job summary

Bravas is seeking a Lead Technician to own on-site installation, configuration, and servicing of security and smart home systems for residential and commercial clients. You will mentor junior technicians, ensure high-quality craftsmanship, and uphold our core values on every project site.

The role emphasizes collaboration with project teams, documentation, and proactive problem-solving to deliver premium experiences and reliable performance for our customers.

Qualifications

• High School diploma or equivalent; technical training or certification in low voltage systems is a plus.
• 3–5 years of experience in smart home, AV, or low-voltage security installation.
• Proficiency with Crestron.
• Additional experience with one or more platforms (e.g., Control4, Lutron, Savant, Alarm.com, Ring, Nest, Crestron, Hikvision).
• Solid understanding of low-voltage wiring, networking basics, power management, and system configuration.
• Experience reading schematics, floor plans, and system diagrams.
• Comfortable with ladders, power tools, and physically demanding work environments.
• Effective communication and leadership skills.
• Certifications (CEDIA, ESA, Control4, Lutron, or equivalent) a plus.
• Proficient in Microsoft Office.
• Valid driver's license and clean driving record.
• Occasional travel required.

Responsibilities

• Leads and guides installation teams on job sites, ensuring clear communication, shared understanding of tasks, and alignment with project timelines.
• Coordinates closely with project managers, programmers, and system designers to translate design plans into flawless installations.
• Takes ownership of the technical execution on-site: ensuring all systems (security, access control, surveillance, automation, AV, etc.) are installed to company standards.
• Verifies work quality through final walk-throughs, documentation, and functional testing.
• Maintains accurate records, service logs, and client signoffs to support successful project closeout.
• Identifies and resolves technical or installation issues before they impact client experience or project progress.
• Prepares for each job by reviewing project documentation, gathering required tools/materials, and planning the installation approach.
• Ensures job sites are organized, clean, and safe always.
• Stays current on new technologies, installation techniques, and product updates across the smart home and security landscape.
• Shares insights with internal teams to help improve processes, tools, and systems.
• Takes pride in delivering high-quality work and exceptional customer experiences—from technical craftsmanship to personal interaction.
• Represents the brand with professionalism, care, and integrity on every job site.
• Problem-solves on the fly—developing smart, efficient solutions when faced with installation challenges or space constraints.
• Contributes ideas for improving system performance, layout, or aesthetic integration.
• Adapts your approach based on client feedback or environmental conditions to maintain excellence in execution.
• Performs other duties as assigned.

Skills

Communication skills

Leadership

Education

High School diploma or equivalent

Tools

Crestron

Control4

Lutron

Savant

Alarm.com

Ring

Nest

Hikvision

Job description

Bravas is seeking a Lead Technician to own on-site installation, configuration, and servicing of security and smart home systems for residential and commercial clients. You will mentor junior technicians, ensure high-quality craftsmanship, and uphold our core values on every project site.

The role emphasizes collaboration with project teams, documentation, and proactive problem-solving to deliver premium experiences and reliable performance for our customers.