Lead Continuous Quality Improvement & Data Systems

Sga Youth; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

403(b) retirement plan

Paid vacation and sick leave

Employee Assistance Program

Job summary

SGA seeks a data-driven leader to head Evaluation and Continuous Quality Improvement to strengthen program effectiveness, learning, and funder reporting across Chicago's service area.

You will partner with program directors and staff to collect and analyze data, develop annual evaluation reports, ensure compliance, and support enrollment, performance, and grant reporting. This role demands strong data skills and collaborative execution.

Qualifications

• Bachelor degree in Human Services, Public Health, Statistics, or related field preferred.
• Master’s Degree Preferred.
• Advanced knowledge in data collection software, including Excel and Efforts-to Outcomes software preferred.
• Experience in evaluation, research, and/or data collection techniques preferred.

Responsibilities

• Lead Continuous Quality Improvement team efforts to develop annual Program Evaluation Report.
• Develop and oversee a Continuous Quality Improvement program.
• Manage CQI staff and interns, including hiring and performance assessments.
• Support training on data collection and reporting for staff.
• Provide data reports for grant writing and program compliance.
• Oversee data system usage and improvement plans.
• Collaborate with program directors to drive operational excellence.

Skills

Data Collection and Analysis

Communication and Collaboration

Change and Systems Management

Compliance Management and Interpret

Other duties as assigned

Education

Bachelor degree in Human Services, Public Health, Statistics, or related field

Master’s Degree Preferred

Tools

Excel

Efforts-to Outcomes software

Job description

SGA seeks a data-driven leader to head Evaluation and Continuous Quality Improvement to strengthen program effectiveness, learning, and funder reporting across Chicago's service area.

You will partner with program directors and staff to collect and analyze data, develop annual evaluation reports, ensure compliance, and support enrollment, performance, and grant reporting. This role demands strong data skills and collaborative execution.