Lead Concierge, Luxury Apartment Living

Paradigm Management; Arlington (VA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Health Savings Account

401(k) with employer match

Paid Time Off

Referral bonuses

Housing rental discount

Free on-site parking

Internal promotion

Job summary

Paradigm Management is seeking a concierge to lead the front desk team at a luxury high-rise in Arlington, VA. You will coordinate resident services, oversee package handling, and monitor visitor access to ensure security and resident satisfaction.

The ideal candidate has customer service experience, strong computer skills, and the ability to create engaging resident events and marketing materials. Work hours are Monday through Friday, 8:00 am to 5:00 pm, with competitive hourly pay and benefits.

Qualifications

• Customer service experience, preferably in a related service industry.
• Must be able to lift 20+ lbs for package handling.
• Strong computer skills and knowledge of business social media.
• Ability to produce creative marketing materials and new ideas for resident events.

Responsibilities

• Handling resident package distribution and amenity reservations.
• Assisting residents with concierge duties and monitoring visitors to the building.
• Conducting routine property checks.
• Assisting management or contractors with department staff supervision, property events and other tasks as needed.

Skills

Customer service

Communication

Computer skills

Marketing ideas

Team supervision

Microsoft Office

Social media

Tools

Microsoft Office

Social media

Job description

Paradigm Management is seeking a concierge to lead the front desk team at a luxury high-rise in Arlington, VA. You will coordinate resident services, oversee package handling, and monitor visitor access to ensure security and resident satisfaction.

The ideal candidate has customer service experience, strong computer skills, and the ability to create engaging resident events and marketing materials. Work hours are Monday through Friday, 8:00 am to 5:00 pm, with competitive hourly pay and benefits.