Lead Concessions Supervisor - Stadium Event Ops (Instapay)

Compass Group USA; Evanston (IL); On-site; USD 39,950 - 42,705; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA at Ryan Field seeks a Lead Concessions Supervisor to oversee multiple concession locations during events and to serve as the primary event-day leader for assigned areas. You will direct frontline staff, ensure guest service excellence, food safety compliance, and smooth operations, including cash handling and inventory controls.

The role requires leadership experience in concessions or related operations, flexibility for evenings and weekends, and a background in stadium or

Qualifications

• Two years of experience in concessions, food service, hospitality, retail, or event operations.
• Prior leadership or supervisory experience.
• Ability to work event-driven schedules including evenings, weekends, and holidays.
• Stadium, arena, or entertainment venue experience.

Responsibilities

• Oversee concession operations across multiple stands or assigned venue areas during events.
• Provide leadership and direction to Concessions Supervisors and hourly staff.
• Conduct pre-event operational briefings and communicates service expectations.
• Ensure a high standard of hospitality is maintained.
• Monitor cash handling, inventory controls, and reconciliation procedures.
• Ensure compliance with food safety, alcohol service, and venue policies.

Skills

Leadership

Concessions experience

Food service

Event operations

Job description

Compass Group USA at Ryan Field seeks a Lead Concessions Supervisor to oversee multiple concession locations during events and to serve as the primary event-day leader for assigned areas. You will direct frontline staff, ensure guest service excellence, food safety compliance, and smooth operations, including cash handling and inventory controls.

The role requires leadership experience in concessions or related operations, flexibility for evenings and weekends, and a background in stadium or