Lead Compliance Analyst

Unchain Data; Northern (KY); Hybrid; USD 99,000 - 117,000; Full time

Benefits offered by this job

Equity

Bonus eligibility

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Coinbase is seeking a Compliance Lead Analyst for the CX Compliance Operations team. You will conduct end-to-end Transaction Monitoring investigations for customers and draft SARs, while proactively detecting risks and testing new tools before deployment to production.

You will work independently with cross-functional teams, prioritizing multiple tasks with minimal guidance and driving continuous improvement in compliance operations.

Qualifications

• 3–5 years in financial services, crypto, or tech focusing on TMS/EDD investigations.
• Strong interpersonal, analytical, and written communication skills.
• Experience with Google apps.
• Adaptable to a high-growth, fast-paced environment.
• Strategic and operational thinking with risk awareness.
• Creativity and problem-solving for unstructured challenges.

Responsibilities

• Investigations & Risk Analysis
• Identify patterns or emerging risks
• Collaborate with cross-functional teams to evaluate, refine, and optimize compliance workflows, models, and procedures.
• Test compliance tools, rules, and/or detection models; provide feedback to ML teams.
• Remain current with industry standards for KYC, BSA/AML, OFAC and maintain policy documentation.

Skills

TMS/EDD investigations

Analytical thinking

Communication skills

Google Apps

Strategic thinking

Problem solving

Tools

Looker

Tableau

PowerBI

JIRA

Salesforce Service Cloud

Hummingbird

Job description

About Us

At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.

Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

The Role

The CX Compliance team is essential in ensuring that our global CX Compliance Operations function efficiently, comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, you will be responsible for conducting end-to-end Transaction Monitoring investigations for customers (individuals/entities) that may lead to drafting and filing a SAR. Additionally, you will be proactively detecting emerging risks, optimizing compliance processes, and testing new tools and models before deployment to ensure smooth transition to production.

You will work independently and extensively with cross functional teams (such as Financial Crime Risk Investigations, Workforce Management, Content and Learning & Development stakeholders) prioritizing multiple tasks with minimal guidance, and remain open to feedback from all levels to drive continuous improvement in compliance operations.

The ideal candidate combines proven expertise in compliance operations production roles, analytical excellence, and the ability to think creatively to identify and propose impactful solutions.

Responsibilities

Investigations & Risk Analysis

• Investigate and analyze manual referrals and automated alerts stemming from transaction monitoring systems
• Conduct due diligence research and KYC reviews on transaction activities across internal and external tools to assess legitimacy and mitigate risks
• Document findings and create written narratives to support case investigations
• Recommend case decisions based on investigative results in line with regulatory requirements and best practices

Optimization & Process Improvement

• Identify patterns or emerging risks
• Collaborate with cross-functional teams to evaluate, refine, and optimize compliance workflows, models, and procedures. Focus on improving efficiency, efficacy, scaling resources, and introducing industry best practices

Tool/Model Testing & Technology Feedback

• Act as a subject matter expert for new and existing Compliance Operations tools, processes, and future enhancements
• Test compliance tools, rules, and/or detection models, providing actionable feedback to technology machine learning teams

Knowledge Leadership

• Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigation
• Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures

Requirements

• Minimum of 3-5 years of relevant experience in traditional financial services, crypto, or the tech industry, with a focus on TMS/EDD compliance investigations, or regulatory matters
• Strong interpersonal, analytical, and communication (verbal and written) skills
• Experience working with Google apps
• Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment
• Ability to think both strategically and operationally, with an eye for identifying risks and opportunities early
• Creativity and problem-solving skills to address unstructured challenges

Nice to Have

• Relevant experience in EDD and Transaction Monitoring workflows including SAR narrative drafting and filing
• Experience in project management, data analytics, and/or third-party vendor management
• Proficiency with business intelligence tools such as Looker, Tableau, PowerBI, JIRA, Hummingbird, and Salesforce Service Cloud
• Experience collaborating with internal and external outsource business partners
• Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE)
• Advanced degree in business, finance, or customer experience (CX)

Compensation

Depending on your work location, the target annual base salary for this position ranges from $99,365 to $116,900 USD. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)).