Compliance Lead Analyst

Unchain Data; Northern (KY); Hybrid; USD 99,000 - 117,000; Full time

Job summary

Coinbase is seeking a Compliance Lead Analyst within the CX Compliance Operations to conduct end-to-end Transaction Monitoring investigations for customers and draft SARs. The role requires independent work with cross-functional teams to identify and mitigate emerging risks, test tools, and ensure adherence to KYC, BSA/AML, and OFAC standards.

The ideal candidate has 3–5 years of experience in regulatory investigations, excellent analytical and communication skills, and familiarity with Google

Qualifications

• 3–5 years in financial services, crypto, or tech with TMS/EDD experience.
• Strong analytical and written/verbal communication skills.
• Experience with Google apps and cross-functional collaboration.
• Ability to adapt in a high-growth, fast-paced environment.

Responsibilities

• Investigate and analyze manual referrals and automated alerts from transaction monitoring systems.
• Conduct due diligence and KYC reviews to assess legitimacy and mitigate risks.
• Document findings and create narratives to support investigations.
• Improve compliance workflows through collaboration with cross-functional teams.
• Test compliance tools/models and provide feedback to ML teams.

Skills

TMS/EDD investigations

Regulatory knowledge

Analytical skills

Written & verbal communication

Google Apps

Tools

Looker

Tableau

Power BI

JIRA

Salesforce Service Cloud

Google Workspace

Job description

About Us

At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.

Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

About the Role

The CX Compliance team is essential in ensuring that our global CX Compliance Operations function efficiently, comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, you will be responsible for conducting end-to-end Transaction Monitoring investigations for customers (individuals/entities) that may lead to drafting and filing a SAR. Additionally, you will be proactively detecting emerging risks, optimizing compliance processes, and testing new tools and models before deployment to ensure smooth transition to production.

You will work independently and extensively with cross functional teams (such as Financial Crime Risk Investigations, Workforce Management, Content and Learning & Development stakeholders) prioritizing multiple tasks with minimal guidance, and remain open to feedback from all levels to drive continuous improvement in compliance operations.

The ideal candidate combines proven expertise in compliance operations production roles, analytical excellence, and the ability to think creatively to identify and propose impactful solutions.

Responsibilities

• Investigations & Risk Analysis
  • Investigate and analyze manual referrals and automated alerts stemming from transaction monitoring systems
  • Conduct due diligence research and KYC reviews on transaction activities across internal and external tools to assess legitimacy and mitigate risks
  • Document findings and create written narratives to support case investigations
  • Recommend case decisions based on investigative results in line with regulatory requirements and best practices
• Optimization & Process Improvement
  • Identify patterns or emerging risks
  • Collaborate with cross-functional teams to evaluate, refine, and optimize compliance workflows, models, and procedures. Focus on improving efficiency, efficacy, scaling resources, and introducing industry best practices
• Tool/Model Testing & Technology Feedback
  • Act as a subject matter expert for new and existing Compliance Operations tools, processes, and future enhancements
  • Test compliance tools, rules, and/or detection models, providing actionable feedback to technology machine learning teams
• Knowledge Leadership
  • Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigation
• Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures

Requirements

• Minimum of 3-5 years of relevant experience in traditional financial services, crypto, or the tech industry, with a focus on TMS/EDD compliance investigations, or regulatory matters
• Strong interpersonal, analytical, and communication (verbal and written) skills
• Experience working with Google apps
• Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment
• Ability to think both strategically and operationally, with an eye for identifying risks and opportunities early
• Creativity and problem-solving skills to address unstructured challenges

Nice to Have

• Relevant experience in EDD and Transaction Monitoring workflows including SAR narrative drafting and filing
• Experience in project management, data analytics, and/or third-party vendor management
• Proficiency with business intelligence tools such as Looker, Tableau, PowerBI, JIRA, Hummingbird, and Salesforce Service Cloud
• Experience collaborating with internal external outsource business partners
• Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE)
• Advanced degree in business, finance, or customer experience (CX)

Compensation

Depending on your work location, the target annual base salary for this position can range from $99,365 to $116,900 USD. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)).