Senior SAM Analyst

Unchain Data; United States; Remote; USD 74,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, and vision

Job summary

Coinbase is seeking a Senior SAM Analyst to join the CX Compliance team. You will own high-risk AML/CTF investigations, perform complex research, and ensure regulatory reporting is accurate. You will assess AI-generated outputs, maintain human oversight, and help improve investigation quality and efficiency.

You will translate findings into actionable feedback for product and engineering teams, supporting model tuning and release readiness while escalating critical issues as needed.

Qualifications

• 4+ years of experience in AML, transaction monitoring, fraud investigations, or financial crime compliance with ownership of complex cases.
• Bachelor's degree or equivalent practical experience.
• Experience drafting and reviewing SARs/STRs with regulatory documentation.
• Experience with quality reviews, calibration, and model evaluation.

Responsibilities

• Own end-to-end AML/CTF investigations including complex alerts, referrals, fraud typologies and interconnected activity.
• Draft and review SARs/STRs with evidence-based conclusions.
• Evaluate AI-generated narratives and risk assessments with HITL quality scorecards.
• Translate investigation, model, data, and workflow defects into actionable feedback for Product and Tech teams.
• Support AI evaluation and release testing with curated benchmark case reviews.
• Escalate material issues affecting regulatory filings, control effectiveness or launch readiness.

Skills

AML experience

Transaction monitoring

Fraud investigations

Regulatory knowledge

Quality reviews

Prioritization

Generative AI oversight

Education

Bachelor's degree or equivalent practical experience

Tools

SQL

Snowflake

Blockchain analytics

Job description

About Us

At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."

The Role

As a Senior SAM Analyst on the CX Compliance team within Customer Experience, you'll investigate complex financial crime activity and help strengthen AI-assisted investigations. You'll own high-risk casework and apply human judgment to validate investigative outputs, support accurate regulatory reporting, and identify control gaps. Your findings will help Product, Compliance Technology, and ML Engineering improve investigation quality and efficiency while maintaining human oversight.

Responsibilities

• Own end-to-end anti-money laundering and counter-terrorist financing (AML/CTF) investigations involving complex alerts, referrals, fraud typologies, and interconnected customer activity, including open-source research, identity verification, prior filing reviews, and blockchain analysis where needed.
• Draft and review investigative narratives and Suspicious Activity Reports/Transactions Reports (SARs/STRs), ensuring conclusions are evidence-based, clearly documented, and consistent with applicable requirements.
• Evaluate AI-generated narratives, evidence, risk assessments, and recommended dispositions using human-in-the-loop (HITL) quality scorecards to capture missed risk indicators, unsupported or fabricated facts, incorrect risk weighting, and inappropriate escalation decisions.
• Translate recurring investigation, model, data, and workflow defects into actionable feedback for Product, Compliance Technology, and ML Engineering.
• Support AI evaluation and release testing through annotation, calibration, user acceptance testing, and curated benchmark case reviews that inform model tuning and launch-readiness assessments.
• Escalate material issues affecting customers, regulatory filings, control effectiveness, or launch readiness, documenting evidence, potential impact, and recommended next steps.

Requirements

• 4+ years of experience in AML, transaction monitoring, fraud investigations, or financial crime compliance, including independent ownership of complex, high-risk, or multi-entity cases.
• Bachelor's degree or equivalent practical experience.
• Demonstrated experience drafting and reviewing SARs/STRs and defending investigative conclusions through documented evidence and applicable regulatory requirements.
• Experience conducting quality reviews, second-reviewer checks, calibration, user acceptance testing, or model evaluation, including identifying systemic weaknesses and communicating reproducible, actionable findings.
• Demonstrated ability to prioritize competing cases and make risk-based escalation decisions under ambiguity or time pressure.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Nice to Have

• CAMS or another relevant AML, fraud, or crypto investigation certification.
• Experience with SQL, Snowflake, fraud-ring analysis, entity resolution, or blockchain analytics.

Compensation

The target annual base salary for this position is £55,620–£61,800 GBP. Total compensation may also include equity and bonus eligibility and benefits including medical, dental, and vision.