Associate Manager, Quality Compliance

Coinbase; Charlotte (NC); On-site; USD 105,646 - 129,123; Full time

Job summary

A leading cryptocurrency firm in Charlotte is looking for a Compliance Manager to lead a team focused on transaction monitoring and AML compliance. The ideal candidate has supervisory experience within the Compliance field and a solid understanding of financial regulations. This is a full-time position requiring in-office presence, offering a competitive salary in a dynamic environment.

Qualifications

• Bachelor’s degree or 3+ years of experience within the Compliance field.
• 2-3+ years of supervisory experience.
• Working knowledge of financial laws, regulations and guidelines.

Responsibilities

• Lead a team of Compliance Analysts.
• Ensure adherence to operational KPIs.
• Provide insights for process improvement.

Skills

Experience within the Compliance field

Supervisory experience

Knowledge of financial laws and regulations

Excellent communication skills

Ability to thrive in ambiguous environments

Education

Bachelor's degree

3+ years of experience

Tools

Google apps

Various software and database systems

Job description

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging on‑chain platform – and with it, the future global financial system.

Our culture is intense and demanding. We seek individuals who are passionate about the mission, who believe in the power of crypto and blockchain technology to update the financial system, who relish pressure and privilege of working with high‑caliber colleagues, who actively seek feedback, and who run towards, not away from, solving the company’s hardest problems.

What you’ll be doing:

• Lead a team of 10-15 Compliance (Transaction Monitoring / AML and Fraud Investigations/EDD) Analysts
• Ensure adherence to operational KPIs from directs and vendor partners or overall performance and quality
• Coordinate with senior management and provide insights for process improvement
• Communicate effectively with your team to drive individual and group performance
• Champion change management with your team
• Ask the question “How does this create value for customers” when making decisions
• Lead a “culture of compliance”
• Be a subject‑matter expert in AML compliance
• Partner with Financial Crimes and second‑line compliance partners to execute against Coinbase’s AML program

What we look for in you:

• Bachelor’s degree or 3+ years of experience within the Compliance field
• 2-3+ years of supervisory experience
• Working knowledge of financial laws, regulations and guidelines (e.g., BSA, OFAC, FinCEN guidance)
• Positive energy about the future of crypto and Web3
• Excellent communication skills (written and verbal); ability to simplify complex topics for broad audiences
• Experience working computers and multiple software and database systems
• Ability to thrive in ambiguous environments

Nice to haves:

• Compliance Industry certification (e.g., ACAMS)
• Advanced understanding of Google apps
• Project Management, Scrum, Agile, or Lean 6S certification/experience
• Familiarity with the Coinbase suite of products

Note: This role requires full‑time, in‑office presence at our Charlotte location.

Job #: G2707

Pay Range: $117,385 USD - $117,385 USD

Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E‑Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step‑by‑step tutorial can be found here).

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Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Quality Assurance

Industries

Technology, Information and Internet