Lead Competitive Intelligence Manager

SEON Technologies LLC; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

ESOP

Flexible hours

Private health insurance

Hybrid working environment

Learning & development

Job summary

SEON Technologies LLC is seeking a Lead Competitive Intelligence Manager to own our CI program end-to-end. You will define strategy, gather and synthesize intel, and drive it across GTM and product teams.

You will support sales in live calls and continually evolve the program to uncover new opportunities and sharpen SEON's market position. You’ll translate field intel into actionable guidance, collaborate with product, marketing and sales, and leverage AI-enabled workflows to increase efficiency

Qualifications

• 5+ years of competitive intelligence/strategy in enterprise B2B SaaS.
• Domain expertise in fraud prevention, AML/KYC compliance, cybersecurity, or related field.
• Experience creating and managing a centralized CI knowledge base that scales across functions.
• Hands-on experience creating battlecards, competitive playbooks, win/loss analyses, and supporting sales in live calls.

Responsibilities

• Design and execute a comprehensive CI strategy across real-time market moves and product launches.
• Conduct primary and secondary research to build a robust competitive database.
• Develop and maintain competitive enablement like battlecards and win/loss analyses.
• Provide strategic support throughout the sales cycle and attend key prospect calls.
• Feed field lessons to marketing and sales enablement to inform messaging and campaigns.
• Own CI knowledge management and package insights for different audiences.
• Collaborate with product teams to translate insights into roadmap guidance.

Skills

Competitive intelligence

Enterprise SaaS

Analytical skills

Cross-functional collaboration

Sales enablement

Technical aptitude

CI tools

Storytelling

Tools

Klue

Crayon

Job description

Life at SEON

At SEON, we strive to help online businesses reduce the cost, time and challenges faced due to fraud. Whether you are a global financial leader or a small eCommerce startup, our solution simplifies fraud management so you can focus on what matters: growing and scaling your company. The people of SEON encourage open communication, do not believe in hierarchy and are all for transparency. By joining our Fraud Fighting team, you will be encouraged to offer creative and or innovative ideas that can drive the company forward. This is THE place for you if you want to be part of a customer obsessed, resilient and humble company that puts innovation at the center of what we do.

Our team is committed to fighting fraud on a daily basis, and as a result, we take great pride in offering our people fair compensation. Here are some further insights into our way of life:

ESOP

Employee stock ownership plan.

Flexible hours

Flexible work schedule that allows teammates to alter their workday.

Enhanced parental leave

Private health insurance

Private health insurance including coverage for spouse and dependents.

Hybrid working environment

We encourage our colleagues to work from home a few days per week, and spend the rest of the time in the office collaborating with the SEON team.

Employee assistance and mental health support

Access to an employee assistance and mental health support platform.

Lunch and breakfast

Monthly company breakfast and weekly lunch allowance.

Learning and development

Access to a variety of opportunities for learning and development (including external L&D).

Weekly language courses

You can order business books to grow your knowledge and support your curiosity to learn more.

We’re driven by Trust & Transparency, Customer Obsession, Innovation, and Ownership. We keep our word, act with integrity, and learn from every experience. Customers guide us, and we deliver with empathy, urgency, and unity. We embrace bold ideas, never settle, and iterate for impact. Together, we take ownership and drive meaningful solutions.

“What keeps me coming to work is the knowledge that the work we do at SEON is making a real difference in the world. Every day, we’re tackling complex challenges in fraud prevention, protecting businesses and their customers from financial threats. The sense of purpose and the dynamic, innovative team I get to work with inspire me to continue pushing the boundaries of what we can achieve together.” Emily Light, Head of Implementation

Open Positions

At SEON, we empower our team to grow and succeed on impactful projects. If you’re ready to elevate your career with a supportive, collaborative team, explore our open roles and find where your future can thrive with us!

Location

US - Remote

Location Type

Remote

Department

SEON is the command center for fraud prevention and AML compliance, helping thousands of companies worldwide stop fraud, reduce risk and protect revenue. Powered by 900+ real-time, first-party data signals, SEON enriches customer profiles, flags suspicious behavior and streamlines compliance workflows - all from one place. SEON provides richer data, more flexible and transparent analysis, and faster time to value than any other provider on the market. We’ve helped companies reduce fraud by 95% and achieve 32x ROI, and we’re growing fast, thanks to our partnerships with some of the world’s most ambitious digital brands like Revolut, Wise, and Bilt.

We’re hiring a Lead Competitive Intelligence Manager to own our competitive program end-to-end: meaning you’ll define the strategy, gather and synthesize intel, activate it across GTM and product teams, support sales in the field, and continuously measure and evolve the program—helping us uncover new business opportunities, drive revenue, and sharpen our position in the fraud prevention and AML compliance space.

We’re looking for someone who’s naturally curious and resourceful, with a knack for uncovering hard-to-find insights, cutting through the noise of a crowded market, and turning scattered anecdotes into meaningful trends. You’re someone who loves to understand how things work – especially when it comes to product differentiation – and you take pride in translating that understanding into clear, actionable guidance. If you thrive on turning complexity into clarity and enjoy working cross-functionally to drive meaningful impact, this role is for you.

What you’ll do

Design and execute a comprehensive CI strategy: monitor competitive moves, emerging threats, pricing changes, new product launches, partnerships, and market shifts in real time.

Conduct primary (e.g. field interviews, deal-call participation) and secondary (e.g. public filings, analyst reports, blogs, technical documentation, competitor websites) research to build a robust competitive database.

Develop and maintain competitive enablement such as battlecards, feature‑comparison matrices, win/loss analysis summaries, objection-handling plays, and other resources that equip sales and customer-facing teams.

Provide strategic support throughout the sales cycle—attending key prospect or customer calls to inject competitive perspective and help navigate head-to-head situations.

Feed lessons from the field back to marketing and sales enablement to inform messaging, campaigns, and positioning adjustments—also spearheading targeted campaigns when competitor moves emerge.

Own CI knowledge management: centralize and curate competitive intel from across the business and package insights for different internal audiences, from granular product detail to sales-ready talking points.

Collaborate with product teams to translate competitive and market insight into roadmap guidance and differentiation strategy.

Evaluate competitor product architectures, translating technical findings into business-impact assessments.

Continuously optimize how we use competitive intelligence tools and workflows, leveraging the latest AI capabilities to increase efficiency and accuracy.

What experience you bring

5+ years of competitive intelligence/strategy in enterprise B2B SaaS

Domain expertise in fraud prevention, AML/KYC compliance, cybersecurity, or related field.

Experience creating and managing a centralized CI knowledge base that scales across functions.

Hands‑on experience creating battlecards, competitive playbooks, win/loss analyses, and supporting sales in live calls.

Strong technical aptitude enabling credible engagement with engineering teams, data scientists, and technical prospects during competitive evaluations.

Proven ability to turn raw data, competitor signals, and field intel into actionable sales plays, positioning shifts, and product guidance.

Strong analytical skills: comfortable gathering data from varied sources, synthesizing it into crisp, compelling insights.

Proven ability to turn competitive insights into actionable recommendations for product and GTM teams, with a focus on measurable impact through sales effectiveness and win/loss outcomes.

Excellent communicator, both verbally and in writing—able to present complex competitive landscapes effectively to diverse internal and external audiences.

Self‑starter: highly collaborative across functions (sales, marketing, product, CS), with an ability to manage CI initiatives end-to-end.

Familiarity with CI tools (e.g. Klue, Crayon) and market intelligence platforms.

SEON Technologies collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

SEON is an equal opportunity employer. We strive to embrace what makes each one of us unique; we each have our own story. Whether looking at our current staff or future team members, we believe that everyone has something to contribute, and our employment practices reflect that. We do not make an employment decision based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please let your recruiter know if you need reasonable adjustments to our recruitment process.

Our Offices

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Bond Collective, 310 Comal Street 2nd floor, Austin, TX 78702, United States

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