Lead Community Manager - Apartment Leasing & Operations

Rich Smith Management; West Memphis (AR); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical benefits after 30 days

Health, Dental & Vision Insurance

FSA/HSA

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Career growth opportunities

Job summary

RichSmith Management’s The Villas West Memphis in West Memphis, AR is seeking an experienced Community Manager to lead the onsite team and oversee day-to-day operations of the apartment community.

You will manage leasing, resident relations, financial performance, staff and vendor relationships, maintenance oversight, and compliance while maintaining an exceptional living environment for residents.

Qualifications

• Minimum 2 years of multifamily property management experience.
• Minimum 1 year of management experience with proven leasing/renewals.
• Strong leadership and team-management skills.
• Excellent problem-solving, multitasking, and organizational abilities.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and property management software.

Responsibilities

• Manage the day-to-day operations of the apartment community and onsite team.
• Market and lease available apartments in compliance with Fair Housing laws.
• Pre-lease units and maintain an active waitlist of prospects.
• Screen and qualify prospective residents.
• Provide exceptional customer service and build positive resident relationships.
• Collect and deposit rent, late fees, and other payments using OneSite.
• Maintain accurate property records and resident files.
• Oversee vacant unit preparation and ensure apartments are ready for new residents.
• Supervise maintenance operations and ensure timely repairs.
• Manage maintenance staff, vendors, and service contracts.

Skills

Leadership

Problem-solving

Multitasking

Organizational skills

Communication skills

Microsoft Office

Job description

RichSmith Management’s The Villas West Memphis in West Memphis, AR is seeking an experienced Community Manager to lead the onsite team and oversee day-to-day operations of the apartment community.

You will manage leasing, resident relations, financial performance, staff and vendor relationships, maintenance oversight, and compliance while maintaining an exceptional living environment for residents.