Lead Community Health Worker & Frontline Coach

Akido Labs; Los Angeles (CA); On-site; USD 38,000 - 53,000; Full time

Job summary

Akido Labs in Los Angeles is hiring a Lead Community Health Worker to balance a patient caseload with hands-on coaching for the CHW team. You will precept new hires, field real-time workflow questions, coach less experienced CHWs, and help interview future teammates to keep quality high.

You will test new tools and processes, channeling practical feedback to leadership so Akido’s care keeps getting better. Compensation includes $33/hr and a USD salary equivalence for a full-time role.

Qualifications

• Experience as a community health worker in complex populations.
• Knowledge of trauma-informed, patient-centered care.
• Ability to coach and supervise peers and new hires.

Responsibilities

• Caseload management, care-plan creation, patient coaching, appointment accompaniment, SDoH referrals, documentation, and outreach/enrollment for ECM program.
• Primary preceptor for new CHWs: host 1.5 weeks shadowing during onboarding; model best practices in field, EHR, patient engagement.
• Serve as go-to resource for less-experienced CHWs—answering workflow questions and troubleshooting barriers.
• Provide ride-along coaching and real-time feedback to reinforce trauma-informed care.
• Champion new technologies and workflows; provide management feedback during implementation.
• Participate in onsite interviews for CHW candidates to assess fit and readiness.
• Other duties as assigned.

Skills

CHW experience

Trauma-informed care

Coaching

Care navigation

Empathy

Job description

Akido Labs in Los Angeles is hiring a Lead Community Health Worker to balance a patient caseload with hands-on coaching for the CHW team. You will precept new hires, field real-time workflow questions, coach less experienced CHWs, and help interview future teammates to keep quality high.

You will test new tools and processes, channeling practical feedback to leadership so Akido’s care keeps getting better. Compensation includes $33/hr and a USD salary equivalence for a full-time role.