Lead Community Health Worker & Field Coach

Akido; Los Angeles (CA); On-site; USD 38,000 - 53,000; Full time

Job summary

Akido is seeking a Lead Community Health Worker in Los Angeles, CA. You will balance a patient caseload with hands-on coaching for the CHW team, precept new hires, and help interview future teammates to keep quality high.

On the front line, you test new tools, give practical feedback to leadership, and support trauma-informed, patient-centered care while coordinating care plans, SDoH referrals, and enrollment for Akido’s ECM program.

Qualifications

• Experience handling CHW duties including caseload management, care-plan creation, patient coaching and documentation.
• Proven ability to refer social determinants of health (SDoH) and coordinate enrollment for ECM programs.
• Experience precepting or coaching teammates and participating in interview processes to select new staff.
• Comfort with testing new tools and workflows and giving constructive feedback to leadership.

Responsibilities

• Perform all duties outlined in the CHW role, including caseload management, care-plan creation, patient coaching, appointment accompaniment, SDoH referrals, documentation, and enrollment for Akido’s ECM program.
• Lead onboarding shadowing for new CHWs and model best practices in fieldwork and EHR documentation.
• Support experienced CHWs by answering workflow questions and troubleshooting barriers in real time.
• Provide ride-along coaching and feedback to reinforce trauma-informed, patient-centered care.
• Assist in on-site interviews for CHW candidates to assess fit and readiness.
• Other duties as assigned.

Skills

Caseload management

Care planning

Patient coaching

Documentation

SDoH referrals

Interviewing candidates

Tool testing

Job description

Akido is seeking a Lead Community Health Worker in Los Angeles, CA. You will balance a patient caseload with hands-on coaching for the CHW team, precept new hires, and help interview future teammates to keep quality high.

On the front line, you test new tools, give practical feedback to leadership, and support trauma-informed, patient-centered care while coordinating care plans, SDoH referrals, and enrollment for Akido’s ECM program.