Lead Community Based Day Support (CBDS) Coach

WORK Inc.; Massachusetts; On-site; USD 55,000 - 75,000; Full time

Job summary

WORK Inc. seeks a Lead Community Based Day Support (CBDS) Coach to grow from a hands-on DSP role into leadership while remaining closely connected to individuals we support. You’ll coordinate day-to-day program operations, build relationships, and support skill development in the community.

You will collaborate with leadership to manage group logistics, staff coverage, and program flow, driving quality and meaningful outcomes for adults with Autism.

Qualifications

• Experience in direct support or CBDS and related settings preferred.
• Experience working with adults with Autism or developmental disabilities preferred.
• Prior mentoring or leadership in activities or group operations is a plus.
• Degree or equivalent experience in human services or related field preferred.

Responsibilities

• Provide direct support and deliver contracted services to individuals in the Life Skills CBDS Program.
• Help individuals set personal goals and build skills for daily living, community participation, health and wellness, relationships, self-advocacy, and pre-employment readiness.
• Coordinate and manage the monthly group calendar, including tickets, transportation, and parking.
• Coordinate weekly staff schedules, day-to-day group operations, and coverage for the Life Skills CBDS team.
• Support daily program logistics, including van use, supplies, and communication of operational needs.
• Communicate proactively with leadership about scheduling, concerns, and program improvements.
• Complete required documentation timely and reinforce documentation expectations across the CBDS team.
• Coordinate with the ASD Services Case Manager to support ISP progress.
• Build positive professional relationships with individuals, families, partners, and DDS personnel.
• Advocate for independence, community engagement, and quality of life.
• Perform other related duties as assigned.

Skills

Autism knowledge

Person-centered support

Relationship building

Organizational skills

Communication skills

Team leadership

Education

Associate or bachelor’s degree in human services, psychology, social work, or related field

Job description

Job Summary

The Lead Community Based Day Support (CBDS) Coach is a great opportunity for a strong DSP, CBDS, or human services professional who is ready to grow into a leadership role while staying closely connected to the individuals we support. This role combines hands‑on work with adults with Autism with increased responsibility for helping coordinate day‑to‑day program operations.

The Lead provides direct support through planning and facilitating groups, building meaningful relationships with individuals, and supporting skill development in the community. The role also helps coordinate staff schedules and coverage, group logistics, and overall program flow to support a high‑quality, engaging CBDS program.

Working closely with the VP and Director of ASD Services, this position offers a clear next step for someone looking to build leadership experience, take initiative, and make a meaningful impact each day.

Duties And Responsibilities

• Provide direct support and deliver contracted services to individuals participating in the Life Skills CBDS Program.
• Support individuals in setting personal goals and building skills related to daily living, community participation, health and wellness, relationships, self‑advocacy, and pre‑employment readiness.
• Coordinate and help manage the monthly group calendar for ASD Services participants, including preparation for assigned activities such as purchasing tickets, arranging transportation, and identifying parking.
• Help coordinate weekly staff schedules, day‑to‑day group operations, and coverage needs while serving as a reliable point person for the Life Skills CBDS team.
• Support daily program logistics, including van use, group readiness, supplies, and communication related to operational needs.
• Communicate proactively with program leadership regarding scheduling needs, participant concerns, program operations, and ideas for improvement.
• Complete required documentation in a timely manner and help reinforce documentation expectations across the CBDS team.
• Coordinate with the ASD Services Case Manager to support progress on individuals’ ISP goals.
• Build positive, professional relationships with individuals, families, community partners, and DDS personnel.
• Advocate for individuals to support greater independence, meaningful community engagement, and an improved quality of life.
• Perform other related duties as assigned.

Required Skills And Abilities

• Strong understanding of Autism, Intellectual and Developmental Disabilities, and person‑centered support practices
• Ability to build positive relationships and engage individuals in meaningful, skill‑building activities and community experiences
• Strong organizational skills with the ability to support schedules, group logistics, and program flow
• Ability to take initiative, problem‑solve, and help provide day‑to‑day leadership and support to the team
• Strong communication skills, including the ability to work effectively with individuals, families, staff, and community partners
• Flexibility, reliability, patience, and a collaborative approach in a fast‑paced community‑based program

Education And Experience

• Experience in direct support, CBDS, day habilitation, residential, or other community‑based human services settings preferred
• Experience working with adults with Autism, Intellectual Disabilities, or related developmental disabilities preferred
• Prior experience mentoring peers, leading activities, or helping coordinate staff or daily program operations is a plus
• Associate or bachelor’s degree in human services, psychology, social work, or a related field is preferred, but equivalent experience will also be considered
• Valid driver’s license required with acceptable driving record
• Must be able to pass CORI and fingerprinting background checks