Lead Commercial Service Technician

DropUp®; Houston (TX); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

100% medical insurance covered for employee AND family

401(k) with 4% company match

2 weeks of vacation starting Day 1

Company take-home vehicle

Gas card

Company phone and laptop

Company phone and laptop

Job summary

A growing HVAC services organization in Houston is seeking a Commercial Service Technician to lead its new operation. In this role, you will handle HVAC service from start to finish while ensuring customer satisfaction through professional communication. The position offers competitive pay with 100% medical insurance for employees and their families, 401(k) with company match, and a company take-home vehicle, making it an attractive opportunity for those looking to grow in their career.

Qualifications

• Experience reading wiring diagrams and mechanical drawings.
• Hands-on experience with low-voltage systems.
• BAS exposure or controls experience is a strong plus.
• Confident, professional customer-facing communication.

Responsibilities

• Perform commercial HVAC service, troubleshooting, repair, and preventative maintenance.
• Diagnose and repair rooftop units, split systems, heat pumps, and gas/electric systems.
• Interface directly with customers and represent the company at the highest level.
• Read and interpret wiring diagrams, mechanical plans, and control schematics.
• Work with low-voltage electrical systems and basic control interfaces.
• Interface directly with customers and represent the company at the highest level.
• Support work around Building Automation Systems and integration points.
• Help set the tone, standards, and service quality for a growing Houston presence.

Skills

Strong diagnostic and troubleshooting skills

Confident, professional, and customer-focused communication style

Ability to manage work from start to finish

Customer-focused communication

Ability to manage end-to-end projects

Education

5+ years of commercial HVAC service experience

EPA Certification

Tools

Low-voltage systems

Low-voltage electrical systems

Job description

The Opportunity

This is a rare opportunity to step into a lead, high-visibility role with a rapidly growing building automation and HVAC services organization as they launch a new Houston branch.

We’re looking for a seasoned Commercial Service Technician who can own projects from start to finish, serve as the face of the company with customers, and help establish best practices, service standards, and customer trust in a brand-new market.

If you take pride in your work, communicate confidently with clients, and want to be a key player in building something from the ground up—this role was created for you.

Why This Role Stands Out

• Lead technician for a newly launched Houston operation
• High autonomy with the ability to run service calls end-to-end
• Customer-facing role where your professionalism and communication matter
• Opportunity to grow into expanded leadership as the branch scales
• Work with modern building automation and energy management technologies

What You’ll Do

• Perform commercial HVAC service, troubleshooting, repair, and preventative maintenance
• Diagnose and repair rooftop units, split systems, heat pumps, and gas/electric systems
• Handle service calls independently and collaborate with project managers on larger jobs
• Read and interpret wiring diagrams, mechanical plans, and control schematics
• Work with low-voltage electrical systems and basic control interfaces
• Interface directly with customers and represent the company at the highest level
• Support work around Building Automation Systems and integration points
• Help set the tone, standards, and service quality for a growing Houston presence

What We’re Looking For

• 5+ years of commercial HVAC service experience
• Strong diagnostic and troubleshooting skills
• Ability to manage work from start to finish without hand-holding
• Confident, professional, and customer-focused communication style
• Experience reading wiring diagrams and mechanical drawings
• Hands‑on experience with low‑voltage systems
• EPA Certification (required)
• BAS exposure or controls experience is a strong plus
• Valid driver’s license and insurable driving record

Schedule

• Monday–Friday, 8:00 AM – 5:00 PM
• Occasional overtime and weekends as needed
• Competitive hourly pay based on experience
• 100% medical insurance covered for employee AND family
• 401(k) with 4% company match
• 2 weeks of vacation starting Day 1
• 7 paid holidays
• Company take‑home vehicle
• Gas card
• Company phone and laptop

Why Join Now

You won’t just be filling a role—you’ll be helping build a branch, shape customer relationships, and establish service excellence from day one. This is a long‑term opportunity for a technician who wants to be trusted, respected, and positioned for future leadership as the business grows.

Location

Houston, TX

Type

Full-Time | Hourly (DOE)

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

• Customer Service
• Industries: HVAC and Refrigeration Equipment Manufacturing