Lead Commercial Insurance Account Manager (Remote)

Insurance Office of America; Knoxville (TN); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Career growth opportunities

Job summary

Insurance Office of America in Knoxville, TN is seeking an Account Manager - Commercial Lines to retain and grow a book of business. You will oversee daily account management, coordinate service requests, and analyze coverage needs.

The role requires 3+ years of account management or 5+ years in insurance, active P&C license, and strong communication skills. We offer competitive salary, health insurance, 401K, and career growth opportunities.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active P&C license is required; CIC or equivalent is preferred.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Renewals: research, submissions, negotiate coverages, and present proposals.
• Maintain agency management systems and carrier/vendor platforms for data accuracy.

Skills

Account management

Customer service

Analytical skills

Communication

Multitasking

Organizational skills

Education

High School Diploma

CIC designation preferred

Tools

MS Office

MS Excel

Job description

Insurance Office of America in Knoxville, TN is seeking an Account Manager - Commercial Lines to retain and grow a book of business. You will oversee daily account management, coordinate service requests, and analyze coverage needs.

The role requires 3+ years of account management or 5+ years in insurance, active P&C license, and strong communication skills. We offer competitive salary, health insurance, 401K, and career growth opportunities.