Lead Coffeehouse Supervisor — Fast-Paced Guest Experience

Cup of Joe Cafes, LLC; Pensacola (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Discounts on food and drinks

Bonus opportunities

Flexible scheduling

401(k) retirement plan

Job summary

Cup of Joe Cafes, LLC is seeking a guest-obsessed Coffeehouse Supervisor for our Starbucks licensed store on the Baptist Hospital Campus in Pensacola, FL. You’ll co-lead daily operations, coach Baristas and Shift Leads, and ensure a seamless Starbucks Experience for patients, staff, and families in a high-volume healthcare setting.

You’ll balance people and operations, manage inventory, support scheduling, and step in as floor leader to drive results while maintaining a team-first culture.

Qualifications

• 1–2 years of supervisory or leadership experience in food service, retail or hospitality.
• Ability to coach, motivate and develop a team.
• Comfort balancing people-focused and operations-focused responsibilities.

Responsibilities

• Lead daily store operations with the Coffeehouse Leader to drive toward goals.
• Coach Baristas and Shift Leads, giving real-time feedback on drink craft and brand standards.
• Oversee inventory: ordering, receiving and stock levels to keep the store ready for guests.
• Support scheduling and shift coverage; step in as floor leader when needed.
• Ensure every guest experiences the Starbucks Experience on every visit.
• Foster a strong team culture to boost partner engagement and retention.
• Monitor store performance and help implement plans to improve results.
• Step in for the Coffeehouse Leader when required and act as floor decision-maker.

Skills

Leadership

Coaching

Team Development

Operations Oversight

Customer Service

POS Systems

Scheduling

Inventory

Tools

POS systems

Scheduling tools

Daily reporting

Job description

Cup of Joe Cafes, LLC is seeking a guest-obsessed Coffeehouse Supervisor for our Starbucks licensed store on the Baptist Hospital Campus in Pensacola, FL. You’ll co-lead daily operations, coach Baristas and Shift Leads, and ensure a seamless Starbucks Experience for patients, staff, and families in a high-volume healthcare setting.

You’ll balance people and operations, manage inventory, support scheduling, and step in as floor leader to drive results while maintaining a team-first culture.