Coffeehouse Supervisor

Ontario Trillium Foundation; Rosemary Beach (FL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

$19 - $20/hr + Tips - competitive pay

Medical, dental, and vision insurance

1 free drink per shift + 50% off extra

PTO for full-time

50% off food items every shift

Quarterly performance bonuses

30% off retail merchandise

Coffee Master certification bonus

Flexible scheduling

Profit-sharing bonus potential

Growth path – promote from within

Starbucks brand training

401(k) retirement plan

Job summary

Cup of Joe Cafes, LLC is seeking an experienced Coffeehouse Supervisor for the Starbucks licensed store on 30A in Seacrest Beach, FL. You will lead a small team, coach Baristas and Shift Leads, and partner with the Coffeehouse Leader to deliver the Starbucks Experience on every shift.

This role balances people and operations, with hands-on coaching, inventory oversight, scheduling support, and a focus on guest satisfaction. Join a family-run company that values growth and a beachside workplace.

Qualifications

• 1–2 years of supervisory or leadership experience in food service, retail, or hospitality.
• Able to coach, motivate, and develop a team.
• Comfortable balancing people-focused and operations-focused responsibilities.
• Clear communication with your Coffeehouse Leader.
• Detail-oriented with inventory accuracy, drink quality, and store standards.
• Calm under pressure with quick on-floor decision-making.
• Hospitality-focused attitude; Starbucks experience not required.
• Comfortable with POS systems, scheduling tools, and daily reporting.

Responsibilities

• Lead daily store operations with the Coffeehouse Leader to reach goals.
• Coach Baristas and Shift Leads, giving real-time feedback on drink craft and standards.
• Oversee inventory: ordering, receiving, stock levels.
• Support scheduling and shift coverage, stepping in when needed.
• Ensure the team delivers the Starbucks Experience to every guest.
• Build a strong team culture that supports engagement and retention.
• Monitor store performance and assist with action plans to improve results.
• Step in as floor leader and decision-maker in the absence of the Coffeehouse Leader.
• Handle guest concerns with confidence and care.
• Maintain cleanliness, safety, and operational standards.

Skills

Leadership

Coaching

Team development

Communication

Attention to detail

Customer service

POS systems

Scheduling

Decision making

Hospitality mindset

Adaptability

Tools

POS systems

Scheduling tools

Daily reporting

Job description

About the Role

Cup of Joe Cafes is looking for an experienced, guest-obsessed Coffeehouse Supervisor to join our team at our Starbucks licensed store on 30A in Seacrest Beach, FL. This is one of the most sought-after stretches of the Emerald Coast - and one of our highest-volume locations. If you love leading a team, thrive in a fast-paced environment, and take pride in delivering an exceptional Starbucks experience on every shift, we want to hear from you.

As a Coffeehouse Supervisor, you'll work side by side with the Coffeehouse Leader to keep the store thriving - helping lead the team, supporting partners, keeping customers happy, and making sure operations run smoothly day to day. From coaching and developing Baristas and Shift Leads to managing inventory and store goals, you'll play a key role in shaping the store's success. This role is all about balancing people and operations - building a strong team culture while driving results and delivering the Starbucks Experience.

What You'll Do

• Partner with the Coffeehouse Leader to lead daily store operations and help drive the store toward its goals
• Coach and develop Baristas and Shift Leads, providing real-time feedback on drink craft, recipes, and Starbucks brand standards
• Help oversee inventory - ordering, receiving, and stock levels - to keep the store fully equipped and guest-ready
• Support scheduling and shift coverage, stepping in to lead the floor as needed
• Ensure the team consistently delivers the Starbucks Experience to every guest
• Help build and maintain a strong team culture that supports partner engagement and retention
• Monitor store performance against goals and help implement action plans to improve results
• Step in for the Coffeehouse Leader when needed, acting as the floor leader and decision-maker
• Handle guest concerns with confidence and care, turning a difficult moment into a reason to come back
• Maintain cleanliness, safety, and operational standards across the store

Who You Are

• You have at least 1-2 years of supervisory or leadership experience in food service, retail, or hospitality
• You're a natural leader who can coach, motivate, and develop a team
• You're comfortable balancing people-focused and operations-focused responsibilities
• You communicate clearly - with your team and with your Coffeehouse Leader
• You're detail-oriented - inventory accuracy, drink quality, and store standards matter to you
• You stay calm and focused under pressure and can make quick decisions on the floor
• You're genuinely warm with guests and partners alike - hospitality isn't a script for you, it's just how you operate
• You're comfortable with the tech side of the role: POS systems, scheduling tools, and daily reporting
• Starbucks experience is a plus but not required - we can teach the craft; we can't teach the attitude
• You're comfortable following Starbucks appearance standards (solid black top, black or khaki bottoms, slip-resistant shoes, apron provided) - full dress code shared at interview

What We Offer

• $19 - $20/hr + Tips - competitive pay based on experience
• Medical, dental, and vision insurance available for full-time employees
• 1 free drink per shift in your reusable cup + 50% off additional drinks
• PTO available for full-time employees
• 50% off food items every shift
• Quarterly performance bonuses for attendance & standards
• 30% off retail merchandise including packaged coffee
• $500 Coffee Master certification bonus
• Flexible scheduling - we work around your life
• Profit-sharing bonus potential tied to store performance
• Real growth path - we promote from within
• Work steps from the beach on one of Florida's most iconic stretches
• A family-run company where you're known by name, not a number
• Starbucks recognition programs and brand training
• 401(k) retirement plan available

Requirements

• Must be 18 or older
• 1-2+ years of supervisory or leadership experience in food service, retail, or hospitality
• Able to stand for extended periods and lift up to 30 lbs
• Available for a mix of morning, midday, and closing shifts including weekends
• Must be authorized to work in the United States
• Food handler certification required (or ability to obtain within 30 days of hire)

About Cup of Joe Cafes

Cup of Joe Cafes, LLC is a Starbucks licensed operator with locations across the Gulf Coast and Southeast. Our Seacrest Beach store sits at the heart of the 30A corridor - a year-round destination that draws visitors and locals who take their coffee seriously. We run a high-volume operation with a small-business mentality: every team member matters, every guest interaction counts, and we genuinely invest in the people who show up for us.