Lead Coffeehouse Shift Supervisor

Starbucks Corp.; Westport (CT); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid vacation

Tuition assistance

Job summary

Starbucks Coffee Company is looking for a dedicated shift supervisor to lead a busy coffeehouse with craft and heart. You will guide baristas, ensure beverage quality, handle cash and store safety, and create a welcoming space for the community.

The role requires strong teamwork, quick learning, excellent communication, and at least six months of customer service experience plus prior supervision of two or more employees. Flexible hours and reliable attendance are expected as part of every shift.

Qualifications

• Regular and consistent attendance and punctuality, with or without accommodation.
• Ability to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Adhere to store policies and standards, including quality beverages and food, cash handling and safety.
• Six months of customer-facing experience.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Direct and coach beverage and food preparation to standard recipes or customer modifications.
• Delegate tasks to team and coordinate the work of two or more employees.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Strong interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is looking for a dedicated shift supervisor to lead a busy coffeehouse with craft and heart. You will guide baristas, ensure beverage quality, handle cash and store safety, and create a welcoming space for the community.

The role requires strong teamwork, quick learning, excellent communication, and at least six months of customer service experience plus prior supervision of two or more employees. Flexible hours and reliable attendance are expected as part of every shift.