Lead Coffeehouse Shift Supervisor

Starbucks Corp.; Western Springs (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid parental leave

401(k) with employer match

Bean Stock equity program

Quarterly bonus opportunity

Tuition coverage via Starbucks Plan

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, making the coffeehouse a welcoming space for the community. This role emphasizes growth through developmental experiences and a supportive benefits program.

In this position, you’ll guide team members, uphold quality standards, and ensure smooth store operations while delivering warm, connection-driven customer service.

Qualifications

• Direct the work of others and delegate tasks to a team.
• Demonstrate effective oral communication and customer service.
• Understand retail environment and store operations.

Responsibilities

• Maintain regular attendance and punctuality.
• Work flexible hours including mornings, evenings, weekends, nights, and holidays.
• Ensure quality beverages and food, cash handling, and store safety.
• Coach and delegate tasks to two or more employees.
• Foster relationships and teamwork to create a welcoming space.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, making the coffeehouse a welcoming space for the community. This role emphasizes growth through developmental experiences and a supportive benefits program.

In this position, you’ll guide team members, uphold quality standards, and ensure smooth store operations while delivering warm, connection-driven customer service.