Lead Coffeehouse Shift Supervisor

Starbucks Corp.; Town of Florida (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead with craft and heart, ensuring a welcoming space for our community. You will oversee daily operations, uphold quality beverages and foods to standard recipes, and model excellent customer service.

This role requires flexible availability, prior experience in a customer-facing environment, and the ability to coach and delegate tasks to a team. We offer robust benefits and opportunities for growth as part of our partner program.

Qualifications

• Six months of experience in a position that required interacting with and fulfilling customer requests.
• At least six months of experience delegating tasks to others and coordinating two or more employees.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Prepare and coach food and beverages to standard recipes or customized for customers.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food to standard recipes.
• Handle cash and uphold store safety and security.
• Coach and delegate tasks to team members to meet operational standards.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead with craft and heart, ensuring a welcoming space for our community. You will oversee daily operations, uphold quality beverages and foods to standard recipes, and model excellent customer service.

This role requires flexible availability, prior experience in a customer-facing environment, and the ability to coach and delegate tasks to a team. We offer robust benefits and opportunities for growth as part of our partner program.