Lead Coffeehouse Shift - Craft, Coach & Community

Starbucks Corp.; Lithia (VA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Education benefits – Starbucks College

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, coordinate tasks and uphold quality beverage and food standards. The role emphasizes attendance, reliability, and strong customer service.

We offer growth-oriented development, comprehensive benefits, and opportunities across locations as part of the Starbucks partner network.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Provide quality beverages and food and ensure store safety and security.
• Six months of experience interacting with customers.
• At least six months of experience delegating tasks to others.

Responsibilities

• Direct and coach team members to prepare beverages and foods to standard recipes.
• Coordinate tasks of two or more employees to ensure smooth store operations.
• Uphold customer service standards and respond to customer requests promptly.

Skills

Attendance & punctuality

Flexible hours

Customer service

Team leadership

Communication skills

Tools

Cash handling

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, coordinate tasks and uphold quality beverage and food standards. The role emphasizes attendance, reliability, and strong customer service.

We offer growth-oriented development, comprehensive benefits, and opportunities across locations as part of the Starbucks partner network.