Lead Coffeehouse Shift & Customer Experience

Starbucks Corp.; Sampson (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. in Florida is seeking a Shift Supervisor to lead store operations, ensuring quality beverages and foods while maintaining a welcoming space for the community.

You will coach teammates, delegate tasks, handle cash and safety responsibilities, and adapt to flexible hours including early mornings, evenings, weekends, and holidays. Prior customer service experience is required.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies, cash handling, and safety standards.
• Six months of customer-facing experience and ability to delegate tasks.
• Prepare food and beverages to standard recipes or customize as needed.
• Delegate tasks to two or more employees.

Responsibilities

• Lead store operations to create a welcoming space for the community.
• Coach and direct the preparation of beverages and food to standard recipes.
• Delegate tasks and coordinate workload among team members.
• Uphold store policies, cash handling, safety and security.

Skills

Attendance & reliability

Customer service

Leadership

Communication

Teamwork

Job description

Starbucks Corp. in Florida is seeking a Shift Supervisor to lead store operations, ensuring quality beverages and foods while maintaining a welcoming space for the community.

You will coach teammates, delegate tasks, handle cash and safety responsibilities, and adapt to flexible hours including early mornings, evenings, weekends, and holidays. Prior customer service experience is required.