Lead Coffee Shop Shift Supervisor

Starbucks Corp.; City of New Rochelle (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with match

Tuition assistance

Paid vacation

Job summary

Starbucks Coffee Company is looking for a shift supervisor to lead coffeehouse teams with craft and heart, ensuring a welcoming space for the community. You will guide baristas, coach staff, and maintain safe, efficient operations while delivering quality beverages and food.

The role requires reliable attendance, flexibility in hours, and a focus on customer satisfaction, store safety, and teamwork in a dynamic retail environment.

Qualifications

• Attend to store operations with punctuality and reliability.
• Available to work flexible hours including early mornings, evenings, weekends, and holidays.
• Maintain quality beverages and food per standard recipes and customer requests.
• Six months of customer-facing experience.
• Able to delegate tasks to two or more employees.
• Coach and guide team members to execute tasks efficiently and safely.

Responsibilities

• Lead study shift operations ensuring every customer is greeted warmly.
• Coach and develop team members to maintain beverage quality and service standards.
• Ensure adherence to store policies, cash handling, and safety procedures.

Skills

Team leadership

Customer service

Communication

Retail knowledge

Interpersonal skills

Teamwork

Tools

POS system

Job description

Starbucks Coffee Company is looking for a shift supervisor to lead coffeehouse teams with craft and heart, ensuring a welcoming space for the community. You will guide baristas, coach staff, and maintain safe, efficient operations while delivering quality beverages and food.

The role requires reliable attendance, flexibility in hours, and a focus on customer satisfaction, store safety, and teamwork in a dynamic retail environment.