Lead Cloud Platform Engineer – Azure & AI Ops

Justworks; New York (NY); On-site; USD 116,000 - 204,000; Full time

Benefits offered by this job

Bonus

Job summary

InnovateHub, the Wolters Kluwer enterprise startup, seeks a Lead Product Software Engineer - Cloud Operations to own the infrastructure foundations for our AI products, designing Azure architectures and Terraform-managed environments.

You will collaborate with product, UX, and researchers in a fast-paced Agile environment, build health dashboards, define SLIs/SLOs, and enable developers with templates and runbooks to accelerate delivery.

Qualifications

• 5+ years building and operating cloud infrastructure (Azure strongly preferred).
• 2+ years hands-on Terraform in production environments.
• Proficiency with Azure PaaS services: App Services, Functions, Cosmos DB, Key Vault, Virtual Networks, Application Gateway, and Azure AI Services.
• Deep experience with Azure Monitor, Application Insights, Log Analytics, and KQL for observability and health reporting.
• Experience with CI/CD pipelines (Azure DevOps, GitHub Actions) including infrastructure deployment automation.
• Experience with Agile/XP practices including TDD/BDD and pair programming.
• Proficiency with AI coding tools and GenAI utilities for development workflow.
• 3+ years leading infrastructure or platform engineering initiatives from design through production operation.
• Experience working in startup-like environments or innovation teams.
• Comfort working in collaborative, fast-paced Agile environments with weekly sprints and blurred boundaries.

Responsibilities

• Own Terraform delivery for InnovateHub's Azure environments, authoring and maintaining infrastructure-as-code modules that are secure, repeatable, and compliant with SOC 2 and IRS 7216 requirements.
• Collaborate with Infrastructure Operations and Architecture and Product teams to design, review, and evolve cloud infrastructure, ensuring alignment with enterprise standards and cost while meeting the speed and flexibility InnovateHub requires.
• Design and implement Azure resource architectures (App Services, Functions, Cosmos DB, AI Services, Key Vault, networking) that support our AI product portfolio at scale.
• Build and own product and operational health dashboards using data sources such as Azure Monitor, Application Insights, and Log Analytics—giving the team and leadership clear visibility into system reliability, performance, and usage.
• Define and track SLIs/SLOs for InnovateHub products, establishing alerting strategies and incident response patterns that keep our services healthy.
• Translate telemetry and observability data into actionable insights that inform product decisions, capacity planning, and operational improvements.
• Serve as the go-to cloud operations resource for InnovateHub developers—providing guidance, reusable templates, and hands-on consultation for infrastructure and deployment needs.
• Create and maintain infrastructure templates, CI/CD pipeline patterns, and deployment runbooks that accelerate developer self-service and reduce friction.
• Partner with developers during pair programming rotations to embed infrastructure best practices into the development workflow, including observability instrumentation, secure configuration, and cost optimization.
• Act as the liaison between InnovateHub and enterprise Infrastructure Operations and Architecture teams, ensuring cloud decisions are coordinated and knowledge flows in both directions.

Skills

Terraform

Azure

Observability dashboards

CI/CD pipelines

Agile/XP practices

Tools

Azure DevOps

GitHub Actions

KQL

Job description

InnovateHub, the Wolters Kluwer enterprise startup, seeks a Lead Product Software Engineer - Cloud Operations to own the infrastructure foundations for our AI products, designing Azure architectures and Terraform-managed environments.

You will collaborate with product, UX, and researchers in a fast-paced Agile environment, build health dashboards, define SLIs/SLOs, and enable developers with templates and runbooks to accelerate delivery.