Lead Clinical Medical Assistant

Florida Atlantic University; United States; On-site; USD 28,000 - 41,000; Full time

Job summary

Florida Atlantic University Medical Group in Boca Raton, FL is seeking a Lead Clinical Medical Assistant to support the Clinical Supervisor, oversee daily operations, and lead the MA team to ensure efficient patient flow and high-quality care.

The position emphasizes role modeling professionalism, accurate documentation in the EMR, and adherence to clinical standards. Responsibilities include staff training, coordinating workflows, and delivering excellent patient service in a fast-paced setting.

Qualifications

• High school diploma or equivalent and one year of experience.
• Current Medical Assistant certification/registration required.
• Current BLS/CPR certification or obtainable within the required timeframe.
• Excellent communication, organizational and interpersonal skills.
• Ability to prioritize multiple responsibilities in a fast-paced setting.
• Strong knowledge of clinical workflows, patient care procedures, and documentation.
• Preferred: accredited MA program completion; 2–3 years MA leadership/mentoring experience.

Responsibilities

• Serve as a clinical resource and point of contact for MAs and staff.
• Assist the Clinical Supervisor with daily coordination of operations.
• Monitor patient flow and address workflow issues.
• Provide coaching to MAs to ensure consistent performance and standards.
• Assist with onboarding and competency assessment of new staff.
• Support implementation of clinical policies and best practices.
• Maintain exam rooms, equipment, and supplies for patient care.
• Ensure infection prevention and regulatory compliance.
• Assist with staff scheduling and workflow assignments.
• Perform clinical duties within MA scope and document in EMR.
• Promote accurate and timely documentation in the EMR.
• Assist providers and staff with patient care and coordination.
• Identify performance or workflow concerns and report to supervisor.
• Participate in quality improvement initiatives.
• Promote a positive and collaborative work environment.
• Provide exceptional patient service and professional communication.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Education

Medical Assistant certification/Registration

Accredited Medical Assistant program

Job description

Position Summary

The Florida Atlantic University Medical Group is seeking a Lead Clinical Medical Assistant in Boca Raton, FL. The Lead Clinical Medical Assistant supports the Clinical Supervisor in overseeing daily clinical operations and serves as a key resource and leader for the Medical Assistant team. This position serves as a role model in demonstrating sound judgement, maintaining professionalism, and supporting the Clinical Supervisor in maintaining a safe, efficient, and patient centered environment. This position helps ensure patient flow, consistent clinical standards, accurate documentation, and compliance with organizational policies and procedures. Provides day-to-day guidance, training, and support to clinical staff while maintaining a strong focus on patient care and service excellence.

Key Responsibilities

• Serve as a clinical resource and point of contact for Medical Assistants and clinical support staff.
• Assist the Clinical Supervisor with daily coordination of clinical operations and workflow.
• Monitor patient flow and help identify and resolve operational or clinical workflow issues.
• Provide guidance, coaching, and support to Medical Assistants to promote consistent performance and adherence to established standards.
• Assist with onboarding, orientation, training, and competency assessment of new clinical staff.
• Support implementation and maintenance of clinical policies, procedures, and best practices.
• Help ensure exam rooms, equipment, supplies, and clinical areas are properly maintained and prepared for patient care.
• Monitor compliance with infection prevention, safety, documentation, and regulatory requirements.
• Assist with staff scheduling, coverage, and workflow assignments as directed by the Clinical Supervisor.
• Perform and oversee appropriate clinical duties within the scope of practice of the Medical Assistant role.
• Promote accurate and timely documentation in the electronic medical record.
• Assist providers and clinical staff with patient care, procedures, and coordination of services.
• Identify performance, workflow, or patient-care concerns and communicate them promptly to the Clinical Supervisor.
• Participate in quality improvement initiatives, audits, and clinical process improvement projects.
• Promote a positive, professional, and collaborative work environment.
• Provide exceptional patient service and model appropriate communication and professionalism.
• Perform other duties and responsibilities as assigned by the Clinical Supervisor or leadership.

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Minimum Qualifications

High school diploma or equivalent and one year of appropriate experience required. Current Medical Assistant certification/registration required. Current BLS/CPR certification required or obtainable within the required timeframe. Excellent communication, organizational, problem-solving, and interpersonal skills required. Ability to prioritize multiple responsibilities and work effectively in a fast-paced clinical environment required. Strong knowledge of clinical workflows, patient care procedures, infection control, and medical documentation required. Completion of an accredited Medical Assistant program preferred. Minimum of 2-3 years of clinical Medical Assistant experience preferred. Previous leadership, mentoring, or lead experience preferred.

Salary

$25.00 Hourly.

College or Department

OPS - COM: Clinical Services Personnel

Location

FAU Medicine - Galen Building

Work Days and Hours

Monday - Friday, 8:30 a.m. - 5 p.m.

Application Deadline

2026-09-28

Special Instructions to Applicant

Temporary positions are not established positions and are paid from OPS funds. Temporary positions are usually not eligible for benefits and retirement; however, they may be eligible for health insurance coverage depending on the average hours worked per week. They provide full-time or part-time employment in an exempt or non-exempt employment situation based on job duties and salary in accordance with the Fair Labor Standards Act (FLSA). Temporary positions do not have layoff rights and may be terminated without prior notice. Applicants hired into Temporary positions may apply for a regular appointment should a vacancy become available.

Application Documents Required

• Resume
• Official sealed transcripts required: Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

Pre-Employment Screenings Required

Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

About Florida Atlantic University

Florida Atlantic University is Where Tomorrow Begins. As a nationally recognized Carnegie R1 research institution and one of only 13 universities nationwide to also hold Carnegie designations for Opportunity and Community Engagement, Florida Atlantic is advancing discovery, driving economic growth, and preparing graduates to lead in a rapidly changing world. As South Florida's Hometown University, Florida Atlantic serves as a destination for learning, culture, athletics, and community engagement. Through NCAA Division I athletics, world-class performing arts and cultural events, public lectures, gallery exhibitions, environmental education programs, and one of the nation's largest Osher Lifelong Learning Institutes, Florida Atlantic welcomes thousands of residents, visitors, and learners to its campuses each year. From inspiring environmental education programs to providing enriching experiences for retirees, professionals, families, and sports fans, Florida Atlantic is deeply connected to the communities it serves. Through these experiences and partnerships, the university helps strengthen the region's cultural vitality, workforce, economy and quality of life.

Equal Opportunity and Disability Accommodation Statement

Florida Atlantic University is an equal access/equal opportunity employer that complies with all applicable federal and state laws regarding nondiscrimination. If you require an accommodation to participate in any part of the recruitment process, please contact Florida Atlantic’s Office of Civil Rights and Title IX at 561-297-3004 or send an email to [e-mail].

Foreign Researcher Screening Policy

Under Florida Statute 1010.35, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application).